We are seeking a
ServiceNow IRM Technical Lead
to own an IRM workstream from requirements to release.
You stay hands-on in ServiceNow configuration and development while leading client workshops, shaping solution design, and guiding the delivery team.
Responsibilities
Lead the design, configuration and development of ServiceNow Integrated Risk Management (IRM) including policy and compliance and risk management
Facilitate requirement workshops with client stakeholders and translate risk needs into technical backlog and solution design
Own end-to-end delivery across workflows, data model, scripting and integrations
Define integration approach and ensure alignment with broader platform and stabilisation priorities
Provide technical leadership through standards, estimates, reviews and mentoring for the delivery team
Contribute to current-state assessment and recommendations for an applications portfolio
Partner with delivery and client teams to plan releases,



manage dependencies and reduce delivery risk
Requirements
ServiceNow IRM (GRC) delivery with hands-on configuration and development ownership
ServiceNow platform capability across flows and workflows, data model, scripting and integrations
Requirement leadership with demonstrated ability to run stakeholder discussions independently
Solution design experience translating business risk needs into scalable platform patterns
Technical leadership with a track record of guiding team delivery quality and consistency
Nice to have
Experience in financial services, credit bureau or regulated data environments
ServiceNow certifications such as Certified System Administrator (CSA) or Certified Implementation Specialist – Risk and Compliance (CIS-RC)

📌 Lead Servicenow Developer (New South Wales)
🏢 EPAM Systems
📍 New South Wales