Treasury on Collins, Melbourne CBD | Casual | $33.85 to $47.39 per hour + super
About the role
We're looking for an experienced Guest Service Agent to join our small team on a casual basis, with a pathway to a full-time role for the right person.
This is a hybrid role across front office, breakfast service and our wine bar. You'll enjoy it if you like both the desk and the floor.
Key responsibilities
- Front office: check-ins and check-outs, reservations, guest requests and local recommendations
- Breakfast service: looking after guests at our buffet breakfast, supported by our breakfast chef
- Wine bar: evening service in our Mezzanine lounge
- Working closely with housekeeping and maintenance to look after our guests
The roster
Work across our three shifts: 6:00 to 2:00, 11:00 to 7:00 and 3:30 to 11:30, including weekends. No overnight shifts. You'll be on a fixed weekly roster with the same days and shifts every week.
About you
- At least 2 years' front office experience in a hotel
- Food and beverage service experience (hotel, restaurant or café)
- Current RSA (or willingness to obtain before starting)
- Confidence with a PMS (we use RMS Cloud and will train you)
- Weekend availability
- Australian work rights
About us
Treasury on Collins is an independent boutique hotel inside the heritage-listed 1876 Bank of Australasia building on Collins Street. With over 50 suites and apartments and a small, close team, we offer the kind of personal service the big chains can't.
Benefits
- Highly rated hotel with very happy guests
- Work in one of Melbourne's most beautiful buildings, minutes from Southern Cross and Flinders Street
- A genuine pathway to part-time or full time
- No overnight shifts, and a fixed roster
- Broad experience across rooms and F&B;
- Award-based pay and penalties: $33.85/hr weekdays, $40.62 Saturdays and $47.39 Sundays, plus super
How to apply
Apply with your resume and a few lines on why you enjoy working both front desk and service.
📌 Guest Service Agent (Melbourne)
🏢 Treasury on Collins
📍 Melbourne
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