Lead the performance, culture, and patient experience of a premium orthodontic practice, balancing exceptional patient care with strong commercial outcomes.

Backed by Smile Partners, a network of over 40 orthodontic practices across Australia and New Zealand, this opportunity welcomes you to step into a leadership role with real impact and future growth potential.

We’re seeking a commercially driven leader to spearhead performance, inspire and develop a high-performing team, and play a pivotal role in shaping the practice’s continued success. With the business entering an exciting period of growth, this is a fantastic opportunity to make a meaningful impact and help drive its next phase of development.

What you’ll be responsible for

- Oversee the day-to-day operations of two practices in Maroubra and Kincumber, with Maroubra as your primary location.

- Build, lead, and develop a high-performing team culture that drives accountability, engagement, and exceptional patient outcomes.

- Take ownership of practice performance, with support from your Regional Manager, focusing on revenue growth, cost management, and operational efficiency.

- Partner with the Orthodontist to lead daily practice operations, ensuring seamless workflows and an outstanding patient experience.

- Collaborate with Smile Partners leadership to implement strategic initiatives, drive continuous improvement, and optimise practice performance.

- Take local ownership of the patient journey, driving effective lead management, conversion, and patient satisfaction.

- Lead people and performance management, including rostering, team development, coaching, and engagement.

- Ensure compliance requirements and clinical standards are consistently upheld across both locations.

What success looks like:





- A high-performing, engaged team with strong retention and accountability

- Consistently strong patient experience and conversion outcomes

- A well-run practice meeting or exceeding targets

- Solid alignment between clinical and operational leadership

- Continuous improvement in systems, efficiency, and performance

What you’ll bring:

- Proven ability to operate with autonomy while aligning to broader organisational strategy

- Ability to identify performance opportunities and proactively problem solve using the Smile Partners suite of resources and support

- Strong commercial acumen with experience managing budgets, targets, and performance metrics

- A confident people leader who can coach, influence, and drive accountability

- Ability to balance people, operations, and financial outcomes

- Comfortable working with senior stakeholders and driving change

What we offer

- No orthodontic experience required. We provide training and ongoing support from an experienced team

- A supportive, high-performing team environment within a growing network

- Opportunity to develop within a multi-site leadership structure

- Competitive salary + performance-based bonus

- Access to employee benefits, including retail discounts and novated car leasing

- Professional development and networking opportunities

- Employee Assistance Program for your wellbeing

Why join Smile Partners?

You’ll be part of a connected network that values collaboration, growth, and exceptional patient care. We invest in our people, celebrate wins, and create an environment where you can build a meaningful and rewarding career.

If you’re a strong operator looking for a leadership role with both autonomy and support, we’d love to hear from you.

📌 Practice Manager (Maroubra)
🏢 Smile Partners Australia
📍 Maroubra