Wilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care. Following our successful launch six months ago, our practice is growing rapidly. We are now seeking a professional and motivated Medical Administration Officer to join our dedicated team on a part-time basis. In this role, you will work closely with our Clinical Lead and medical team to ensure a seamless experience for our patients and contribute to the ongoing success of our vibrant practice.
Key responsibilities
- Managing a high volume of phone inquiries and emails with empathy and professionalism
- Coordinating complex specialist appointments, follow-ups, and procedures
- Managing surgical and theatre scheduling, coordinating with hospitals, and ensuring all pre-admission paperwork is complete
- Processing incoming referrals and ensuring all clinical documentation is ready for review
- Managing patient billing, receipting, and navigating Medicare/Private Health claims
- Ensuring the smooth daily operation of the clinic, including scanning, filing, and assisting the clinical team as required
About you
- Previous experience in a specialist or general practice environment is highly regarded
- Minimum of 6 months of medical administration experience in any medical setting is required
- Prior experience with theatre and hospital bookings is highly valuable
- Familiarity with clinical software (experience with Xestro or Heidi is a significant advantage, though training will be provided)
- Basic computer skills are sufficient, with training provided on clinical software systems
- Exceptional verbal and written communication skills with a focus on patient care
- A proactive "can-do" attitude with the ability to work independently in a fast-paced environment
- Valid Australian working rights
About us
Wilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care. Following our successful launch six months ago, our practice is growing rapidly.
Benefits
- Above-award rates ($31–$35/hr, commensurate with experience) plus superannuation
- Enjoyable part-time hours in a highly supportive, collaborative team environment
- Based in modern facilities in Birtinya on the vibrant Sunshine Coast
- Be part of an established, growing specialist clinic with a robust focus on professional development
📌 Medical Administration Officer (Birtinya)
🏢 Wilson Sports and Pain
📍 Birtinya
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