You'll be the first point of contact for clients, both in person and on the phone, and the person the team relies on to keep the office organised. No accounting experience is needed. If you're well organised, good with people and comfortable with computers, we'll teach you the rest.
Key responsibilities
- Greeting clients and answering phone and email enquiries
- Managing appointments and diaries
- Following up clients for outstanding information and signed documents
- Scanning, filing and keeping client records up to date in our practice software
- Preparing and sending engagement letters, invoices and general correspondence
- Assisting with debtor follow-up
- General office duties such as mail, supplies and keeping reception tidy
About you
- Previous administration or reception experience, ideally in a professional office
- Confident with Microsoft Office (Outlook, Word, Excel)
- Excellent organisation skills and strong attention to detail
- Warm, qualified manner with clients
- Able to handle confidential information discreetly
- Experience in an accounting, legal or similar office is a bonus but not essential
About us SMB Accounting is an accounting Business with offices across Queensland and Victoria, looking after small business and individual clients. We provide tax, bookkeeping, audit and business advisory services. Our Maryborough office is growing, and we're looking for an organised, friendly administrator to keep things running smoothly.