Agency Attorney-General’s Department Work unit Public Guardian and Trustee

Job title Administration Officer Designation Administrative Officer 3

Job type Full time Duration Fixed up to 12 months

Salary $70,839 - $76,115 Location Darwin

Position number 11343 RTF 358823 Closing 02/11/2026

Contact Officer Amanda LaBrooy on 08 8999 4148 or [email protected]

About the agency https://pgt.nt.gov.au/ | https://nt.gov.au/law/processes/about-public-trustee

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=358823

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Deliver efficient, customer-focused frontline administrative services to support the operations of the Public Guardian and Trustee (PGT).

As the first point of contact for represented individuals and the general public, including people with disabilities, this role requires solid interpersonal skills, patience and empathy. A sound understanding of guardianship and public trustee functions would be advantageous for effective service delivery.

Key duties and responsibilities

1. Deliver high-quality frontline administrative services, including telephone call centre and front counter reception duties to people who

may have intellectual and communication disabilities and the general public.
1. Undertake general financial duties such as accounts payable, procurement,



corporate credit card and travel including the registration

of Wills and Advance Personal Plans.
1. Maintain accurate records of client interactions within the organisation’s information management system (OPGIS), ensuring the

integrity of official client and office records.
1. Assist with the preparation of official correspondence for the Northern Territory Civil and Administration Tribunal (NTCAT) and other

stakeholders in relation to guardianship matters.
1. Adapt positively to change, demonstrating a commitment to continuous improvement and professional development. Uphold

professionalism, cultural competence and compliance with organisational policies and procedures.
1. Adhere to defined service quality standards, workplace health and safety policies and procedures to ensure high quality, safe service

delivery and workplace practices.

Selection criteria

Essential

1. Effective communication skills (written, verbal and interpersonal) with demonstrated experience in delivering customer-focused

services to people from diverse backgrounds, including individuals with a disability and complex needs.
1. Proven experience in administrative and financial processes, with the ability to maintain accurate records and uphold confidentiality.
2. Ability to work independently and as part of a team, effectively managing workloads, meeting deadlines and demonstrating initiative

and flexibility in response to changing priorities.
1. Proficiency in computer literacy, including the use of relevant software applications, records management and business systems.
2. A strong work ethic and resilience, aligned with PGT’s core values of professionalism, accountability, honesty, respect, and innovation.

Desirable

1. Understanding of guardianship, financial and estate administration or the ability to acquire this knowledge.

Further information The preferred or recommended applicant will be required to undergo a criminal history check. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. Applicants are required to have a current driver’s licence.

📌 Administration Officer (Darwin)
🏢 Attorney-General's Department
📍 Darwin