About Us

Home Health Rehab is a team of dedicated mobile physiotherapists and occupational therapists delivering high-quality care across Geelong, Surf Coast and the Bellarine. We’re passionate about helping people recover, adapt and thrive in the comfort of their own homes. We’re looking for a friendly, organised and proactive administrator to join our team 3 days per week (ideally Monday, Thursday and Friday), working 9am–5pm. This is a work-from-home role, initially offered on a casual basis.

Here, you’ll enjoy:

- Flexibility – work from home with no commuting
- Impact – play an important role in helping our clients access quality care
- Support – work alongside a friendly, collaborative team of experienced physios and OTs, plus monthly team dinners
- Development – contribute ideas, improve systems and help shape the way our growing business operates

What You’ll Do

- Process incoming referrals and enter client information into our clinical software
- Allocate referrals to practitioners based on location, availability and caseload
- Manage incoming emails, correspondence and client documentation
- Complete daily invoicing and assist with general administrative tasks
- Answer phone calls and respond to client, family and referrer enquiries in a friendly and professional manner
- Act as a key point of contact for Home Health Rehab, resolving day-to-day enquiries and escalating issues when needed
- Coordinate staff compliance records and assist with administrative requirements
- Monitor stock and coordinate ordering
- Help develop and improve administrative systems and processes to support our growing team




- Maintain clear workflows and handovers to ensure tasks are communicated effectively and can be picked up seamlessly by other team members

What We’re Looking For

Essential:

- Previous administrative experience, ideally within the health sector
- Strong organisational, time-management and problem-solving skills
- Excellent attention to detail and a commitment to accuracy when managing referrals, client records, invoicing and documentation
- Excellent communication and customer service skills, with a confident and professional telephone manner
- Ability to manage competing priorities, multitask and work efficiently
- Ability to create and maintain transparent workflow processes and handovers, ensuring continuity and effective communication across the team
- Initiative and a proactive approach to identifying opportunities for improvement
- Ability to work independently with minimal supervision while contributing to a team
- A reliable computer, phone and internet connection, with a suitable home working environment

Desirable:

- Experience using clinical practice software, particularly Cliniko
- Experience using accounting software, particularly Xero
- Familiarity with Geelong, Surf Coast and Bellarine Peninsula suburbs

Why Join Us?

✔ Work from home ✔ Three days per week, ideally Monday, Thursday and Friday (9am–5pm)

✔ Generous remuneration

✔ Supportive, experienced team culture

✔ Monthly team social events

How to Apply

If you’re organised, enjoy helping people and want to be part of a supportive team where your work makes a difference, we’d love to hear from you. Apply via Seek with your CV and cover letter addressed to Chloe Leighton & Kate Blampied.

For a confidential chat about the role, contact Chloe or Kate at [email protected]

Anticipated start date in early December 2026

📌 Allied Health Administrator (Highton)
🏢 Home Health Rehab
📍 Highton