Looking for an experienced Administrator with strong customer service skills to join a busy frontline team.Your new company

Our client is a Queensland Government department that provides essential services and support to children, families, seniors, carers and people with disabilities. They work to protect vulnerable Queenslanders, strengthen families and communities, and improve safety, wellbeing and inclusion across the state.Your new role

- Manage front counter enquiries and incoming phone calls, providing professional customer service
- Coordinate travel and accommodation bookings for clients and staff
- Maintain accurate records, documentation and filing systems
- Assist with general finance administration and processing tasks
- Coordinate stationery orders, mail, errands and general office requirements
- Manage fleet vehicle requirements, including arranging servicing and repairs
- Provide general administrative support to the wider team as required
- Professionally manage challenging or heightened customer interactions when required
What you'll need to succeed

- Previous administration and customer service experience
- Current Driver's Licence
- Current Blue Card or willingness to obtain one




- Confident communication skills and ability to manage challenging customer interactions professionally
- Strong organisational and time management skills
- High attention to detail and accurate record keeping
- Resilient, professional and comfortable working in a busy community-facing environment
What you'll get in return

This is a outstanding opportunity to join a busy team in an AO3 Administration Officer role, working Monday to Friday from 9:00am to 5:00pm. The contract will run through to Christmas with the potential for extension, offering a varied workload across customer service, travel coordination, finance and general administration within a secure and supportive environment.What you need to do now

If you’re interested in this role, applications can be submitted via the “apply now” button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on (07) 4960 1126.

If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3024018

📌 Administration Officer (Mackay)
🏢 Hays
📍 Mackay