We're looking for a sharp, detail-driven Appointments & Scheduling Coordinator to join our growing team. This is a genuinely critical role — not a standard admin position. You'll be the engine behind a fast-moving appointment pipeline, responsible for matching the right clients with the right appointments across multiple Australian time zones, every single day.
If you thrive in high-paced environments, take pride in getting things right the first time, and enjoy the challenge of thinking on your feet — this role was built for you.
What you'll do
- Coordinate and schedule appointments between clients and hosts, ensuring the right match based on defined criteria and requirements
- Manage a high volume of bookings with precision — no two appointments are the same
- Communicate clearly and efficiently with both internal team members and external parties to confirm, adjust, and track appointments
- Navigate scheduling across multiple Australian time zones, managing conflicts and changes with confidence
- Apply critical thinking to assess suitability forclient engagement, using established matching criteria
- Maintain accurate records and scheduling data to ensure nothing falls through the cracks
- Proactively flag and resolve scheduling issues before they become problems
What we're looking for
- 3+ years of experience in a scheduling, coordination,
or operations role — ideally within financial services, professional services, or a similarly quick-paced industry
- Exceptional attention to detail — you genuinely care about accuracy and take it personally when something isn't right
- Strong critical thinking skills with the ability to assess, match, and prioritise under pressure
- Confident communicator — written and verbal — with the ability to manage multiple stakeholders at once
- Comfortable working independently in a remote environment and staying self-managed without close supervision
- Tech-savvy and comfortable learning new tools and systems quickly
Why Join Us? We know every job ad claims to have a "great culture," but we actually live it. We focus on results, not micromanagement. If you get your tasks done and our show-up rates are high, we give you the freedom to manage your own life.
- Genuine Flexibility: Fully WFH with flexible hours to suit your lifestyle.
- Time for You: Early Friday knock-offs to kickstart your weekend.
- Real Connection: We aren’t just faces on a screen; we get together quarterly for in-person team catch-ups.
- Team Earning Potential: A competitive base salary plus a commission structure designed to reward your role in the process
📌 Appointments & Scheduling Coordinator (Currumbin)
🏢 Freedom Digital Co
📍 Currumbin
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