We are on the hunt for an Assistant Venue Manager in each of our Salamanca located bars, Botanica Bar & The Den Salamanca. The right candidate drawn to this role will be a passionate team developer and hospitality professional.
THE DEN
Situated along the popular Salamanca Place, The Den is a exciting ode to Tasmania wrapped up in one of Hobart's most popular cocktail bars. After 9 years The Den is an established institution, offering specialty cocktails, a premium atmosphere, Asian-fusion menu and late night trading - there's a reason our guests keep coming back. Our AVM will need to be an efficient and highly personable individual, someone who is passionate about curating guest experiences and running a team.
BOTANICA BAR
Nestled in Salamanca Square Botanica Bar is a vibrant, multi-faceted venue. Whether joining us for a pub style lunch or dinner, weekend Bottomless session or Saturday night boogie on the dancefloor - Botanica has something for all our guests. Our team at Botanica are young, energetic, customer service professionals who aim to make every interaction with our guests a meaningful one.
With a 300 person capacity, Botanica is after an AVM with solid leadership skills and the ability to handle numerous moving parts.
Key responsibilities will include:
- Managing front of house service; including the team and guest experience.
- Assist in maintaining a motivated, well-trained, talented team.
- Oversee the daily standards and quality of service, venue presentation and maintenance needs as they arise in the business.
- Conduct general duty management operations (e.g. cash handling, reconciliation, reporting, on-shift labour management and daily timesheet approvals).
- Undertake team onboarding, recruitment, and training for all levels of staff, adequate to their level of expectations.
- Act as the leadership touchstone between the bar team and VM/Head Office
- Be the lead on bench planning your team alongside the VM
- Undertake team rostering, monitoring and reporting by weekly KPI analysis.
- Observe and identify opportunities for business growth.
What we're looking for:
- At least 2 years industry experience (previous senior leadership experience is advantageous)
- Dedication to hospitality and customer service
- Effective communication
- Proactive problem solving
- A positive and enthusiastic attitude
- An eagerness to learn about business management
- Night & weekend availability
- Valid RSA certification
What We offer:
- Competitive salary
- Flexible roster and work / life balance
- Consistent Head Office support
- Business and peripheral work training