POSITION DESCRIPTION | BUS DRIVER POSITION PURPOSE: This position exists to assist in the delivery of high quality resident activities program to enhance the quality/enjoyment of life for residents, including teamwork with volunteers.

The role contributes to making Opal a great place to work by having good work relationships with other team members and behaving in a way that support Opal’s values.

This position reports to Opal HealthCare’s (Opal) General Manager. This position description covers both paid and volunteer roles.

KEY RESPONSIBILITIES

- People & Leadership Assist the delivery of lifestyle programs to support residents mental health and quality of life

Follow Opal Values/policies, procedures and practices to ensure personal demonstration of skilled behaviours

Participate in annual performance/development reviews and follow feedback given by the GM in those appraisals

Maintain a Blood Alcohol Concentration (BAC) and illegal drugs level of zero at all times during your working hours or at times when you may be called into work

Maintain a high standard of personal and vehicle presentation

Assist with the orientation and training of volunteers for the transport and outdoor activity as directed by the Lifestyle Coordinator

Maintain own professional development (through performance appraisals and resident feedback)

Ensure the transport and outdoor activity part of the daily/weekly lifestyle program is delivered according to schedule

Ensure manual handling is conducted at all times according to Opal approved processes & training

Participate honestly/positively in client and team member surveys

Maintain readiness to administer First Aid and CPR as per competency &

qualifications and ensure that supplies are checked and stocked at all times in vehicle.





Participate in team member education sessions/mandatory training and share knowledge 2.

Quality

Provide a personalised service in knowing the names and interests of residents, families and volunteers.

Provide assistance as requested in escorting mobile residents to and from public amenities.

Assist residents on and off transport including moving and restraining wheel chairs by the approved process.

Assist with the delivery of activity programs under the direction of Lifestyle Assistants

Contribute to the continuous assessment of program outcomes to ensure they meet resident’s needs by providing feedback and observations to Lifestyle Coordinator/GM

Adhere to road and traffic laws, load and passenger regulations & guidelines at all times

Carry out pre-start checklists on vehicles. Report any defective or worn equipment immediately.

Ensure vehicle inspections & registration are attended as required and meets regulatory compliance

Ensure that WHS hazards/safe work practices are followed

Ensure compliance with manual handling procedures/practices, correct use of equipment/aids and infection control when delivering programs

Ensure that residents sensitive and confidential data/information is used correctly

Support Opal continuous improvement program, using Continuous Quality Improvement tools 3.

Marketing

Provide friendly, engaging exceptional level of service that demonstrates the face of the Home to the residents, families & the community.





Behave in a courteous manner to other road users at all times.

Act as an Opal ambassador and speak positively about Opal with team member, families and the community.

Develop and maintain positive resident/family and team relationships 4.

Financial

Ensure all expenditure on outdoor programs is within budget

Seek approval from Lifestyle Coordinator/GM prior to incurring expense outside of budget KEY PERFORMANCE INDICATORS: Demonstrate understanding of Opal values through work performance/positive behaviours

Demonstrate enhanced quality of life for residents through positive resident/family feedback

Demonstrate ongoing professional development through improved skills/performance outputs

Demonstrated adherence to WHS and Quality Systems maintaining accurate documentation

Nil traffic incidents & complaints from Public road users

Nil WHS incidents or workplace injuries to self

Client and team member feedback survey provide positive results

Demonstrate responsible communication

Minimal sick leave KEY COMPETENCIES: Excellent interpersonal/communication skills

Excellent prioritisation and time management skills

Excellent customer service and resident relationship management skills

Excellent understanding of lifestyle needs of residents

Good computer literacy

Knowledge of the aged care industry and regulations (desirable)

Understanding of legislative requirements (WH&S;, Fire/Evacuation, Infection Control) EXPERIENCE/QUALIFICATIONS: A current motor vehicle, passenger bus license (as required by the State or Territory in which you are driving) must be maintained at all times

Current First Aid & CPR qualification

Previous passenger bus driving experience

Current police check (within last 3 months)

📌 Bus Driver - Lansdowne Gardens on Wycombe Care Community (Neutral Bay)
🏢 Opal HealthCare
📍 Neutral Bay