About the Role

As a Business Development Manager, you'll work closely with franchisees and venue operators to improve profitability, drive business growth, strengthen operational standards, and help deliver exceptional customer experiences across multiple locations.

You'll combine commercial analysis with hands-on coaching, helping operators understand their numbers, improve performance, execute marketing initiatives, and maintain brand standards. Working closely with marketing, operations, and training teams, you'll play a key role in supporting the success of the network.

What You'll Be Doing

- Coaching and mentoring venue owners and managers to improve financial performance

- Analysing P&Ls; and identifying opportunities to increase profitability

- Supporting franchisees with business planning, leadership, people management, and local growth initiatives

- Driving participation and execution of national marketing campaigns

- Conducting venue visits, audits, and performance reviews

- Maintaining brand, food quality, customer service, and operational standards

- Supporting onboarding, training, and development programs across venues

- Using business systems and reporting tools to monitor performance and identify opportunities for improvement

About You

We're looking for someone who understands hospitality from the ground up.

Ideally, you will have come from a food-focused background and be comfortable in a busy environment. You might be a venue manager, café owner, chef, operations manager,



or hospitality leader who has a genuine creative passion for food and customer experience. You understand what makes a venue successful, and you're excited by the prospect to influence and support multiple locations rather than just one.

You'll also bring

- Experience in hospitality, food service, franchising, retail, or multi-site operations

- Strong commercial acumen and confidence working with financial reports and P&Ls;

- Excellent coaching, communication, and relationship-building skills
- A passion for helping people and businesses achieve results

- Strong organisational and time management abilities
- The ability to balance strategic thinking with hands-on support
- A collaborative approach and willingness to travel throughout your territory

Why Join Us?

- Work with a growing and passionate hospitality network

- Make a genuine impact on the success of multiple businesses

- Enjoy a mix of operational, commercial, and relationship-focused work

- Develop your corporate and leadership skills while remaining connected to hospitality and food

- Be supported by a collaborative team that values innovation, accountability, and continuous improvement

If you're passionate about food, hospitality, and helping others succeed, and you're ready to take the next step from venue operations into a broader business leadership role, we'd love to hear from you.

Apply now and help shape the success of our network.

📌 Business Development Manager - Multi-Venue Hospitality (Brisbane)
🏢 Degani Bakery Cafe
📍 Brisbane