Youth Outreach is looking for vibrant Youth Workers who understand that one path doesn't determine your direction.

About Us For over 40 years, we have supported young people through accommodation assistance, support services, and pathways to independence.

We are a charity governed by a purpose-driven volunteer Management Committee and are committed to ending the cycle of youth homelessness while increasing access to affordable and sustainable housing opportunities. We deliver services that meet the contemporary needs of young people through a person-centred, trauma-informed approach and promote a culturally safe, diverse, and inclusive workplace.

Our Values

At Youth Outreach, we are committed to ensuring our practices RISE to the following values:

Resilience

We rise to challenges and bounce back from setbacks. We learn from experience and embrace opportunities for growth and self-development.

Inclusive

We recognise and uphold the rights of others in our decision-making. We are committed to social justice, equity, and inclusion for all members of our community.

Social Change

We are focused on breaking the cycle of youth homelessness and creating lasting positive outcomes for young people.

Ethical

We hold ourselves accountable to our principles through integrity, honesty, transparency, and purpose.

About Our Service

Our Temporary Supported Accommodation Services are delivered by the Youth Outreach team and funded through the Department of Housing as Specialist Homelessness Services.

Our 24/7 accommodation programs support young people aged 16-19 years who are homeless or at risk of homelessness. We provide accommodation assistance while supporting young people to develop the independent living and tenancy skills required to gain, maintain, and sustain long-term housing outcomes.

About the Role

Youth Outreach is seeking vibrant, reliable, and motivated Youth Workers to expand our casual workforce across our 24/7 accommodation programs.

We are looking for energetic, resilient, and adaptable individuals who are passionate about supporting young people to achieve safety, stability, independence, and positive life outcomes. Successful applicants will be able to build positive relationships with young people while maintaining professional boundaries, responding appropriately to risk,



and contributing positively to a residential team environment.

Key Responsibilities

- Provide direct support to young people within a residential accommodation environment.

- Undertake sleepover duties as part of a 24/7 roster.

- Complete case work, support plans, case notes, and support activities as required.

- Assist young people to develop practical living and tenancy skills, including budgeting, meal preparation, household management, education, employment readiness, health and wellbeing, and community participation.

- Support young people to gain, maintain, and sustain safe and successful tenancies.

- Work collaboratively within a multidisciplinary team to deliver high-quality, trauma-informed and person-centred support.

- Identify, assess, and respond to risks while maintaining a protected living environment for young people and staff.

Previous experience in residential care, youth homelessness, supported accommodation, or related human services settings will be highly regarded.

Successful applicants must have the flexibility to provide shift coverage at short notice, as well as during periods of planned leave. A combination of day, evening, weekend, public holiday, and sleepover shifts will be available as part of a 24/7 roster.

Child Safe Organisation

Youth Outreach is committed to being a child-safe organisation where the safety, wellbeing, and rights of children and young people are at the centre of everything we do.

We have zero tolerance for child abuse, harm, neglect, or exploitation and are committed to creating environments where young people feel safe, respected, heard, and empowered. Our practices are guided by the Queensland Child Safe Standards and informed by trauma-informed, person-centred, and strengths-based approaches.

All employees are expected to actively contribute to a culture of child safety by:

- Promoting the rights,



participation, and voice of young people.

- Maintaining appropriate professional boundaries.

- Identifying, responding to, and reporting concerns regarding the safety and wellbeing of children and young people.

- Demonstrating behaviours that support a safe, inclusive, and respectful environment.

- Complying with all organisational child protection policies, procedures, and legislation.

As part of our commitment to child safety, all successful applicants will be required to hold or obtain a current Blue Card and participate in mandatory screening, induction, training, and ongoing safeguarding requirements.

Employment Requirements

1. Minimum Diploma-level qualification in Community Services or a related discipline.

2. Demonstrated experience working within a 24/7 residential or supported accommodation environment.

3. Current Queensland Driver Licence.

4. Current Blue Card Worker Screening Clearance (or ability to obtain).

5. Current First Aid and CPR Certification.

How to Apply

If this opportunity interests you, please address the following Key Selection Criteria within your cover letter.

Applications that do not address the Key Selection Criteria will not be considered.

Key Selection Criteria

KSC1 Describe your experience working in residential or supported accommodation settings.

KSC2 Describe your experience supporting young people to develop practical living and life skills.

KSC3 Tell us about your professional approach when working with young people and how you build positive relationships.

KSC4 Describe your understanding of personal and qualified boundaries and how you maintain them in practice.

KSC5 Demonstrate your ability to identify, assess, and manage risk. Please provide an example from your professional experience.

Applications Close

Applications must be received by 11:59pm Sunday 8 November.

Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date.

At Youth Outreach, we believe every young person deserves the opportunity to feel safe, connected, and hopeful about their future. If you are passionate about making a genuine difference in the lives of young people, we encourage you to apply.

📌 Casual Youth Workers - 24/7 Accommodation (Southport)
🏢 Youth Outreach
📍 Southport