About the role

As a Client Executive at Kinatico, you will be a relationship-led software sales professional responsible for retaining and growing Enterprise accounts. You will follow the sales process and sales methodology, using AI tools to maximise your effectiveness, surface insights from customer interactions and feed intelligence back into the business.

Key responsibilities

- Manage a key portfolio of Enterprise accounts with the purpose of delivering exceptional customer satisfaction
- Develop positive relationships with direct and indirect client contacts at all levels of the business
- Act as the point of contact for customers' individual requirements, understanding their business and responding to business issues
- Resolve conflicts and provide solutions to customers in a timely manner
- Nurture allocated leads and prospective customers from qualification to close
- Present and demonstrate Kinatico solutions via digital platforms, or face to face where required
- Record all sales activity in Salesforce, maintaining pipeline hygiene, forecasting and reporting
- Work with the Customer team on behalf of your clients to resolve any non-sales related issues
- Collect product feedback and deliver it to the Product group
- Work with Marketing and your manager to devise and execute targeted marketing campaigns and attend sales and networking events to generate leads

About you





- Significant software sales and presentation experience
- Significant workforce compliance management solutions experience, ideally with workforce compliance or HCM software
- A track record of managing to pre-determined sales targets and contract requirements
- Excellent presentation, relationship building, listening and negotiation skills
- Familiarity and liking for technology, with the ability to work independently and within a collaborative team
- Persistence and a focus on quality in everything you deliver
- HR, recruitment or safety experience is an advantage

About us We help organisations truly know their people, taking away the burden of non-compliance and making activities easy to manage and easy to complete. We are a leader in Reg-Tech across Australia and New Zealand. At Kinatico, we believe the best teams are built from diverse perspectives and growth mindsets.

Advantages

- Flexible working, we hire great people and trust them to deliver, wherever they are in Australia
- A team that genuinely invests in your growth, with regular development conversations and real room to own your career path
- A purpose-led mission you will feel every day, our technology helps keep workplaces safer and more compliant
- The stability of an ASX-listed organisation with the energy of a high-growth Reg-Tech business

📌 Client Executive (Sydney)
🏢 Kinatico
📍 Sydney