Customer Relations Team Member

Full-time | South Australian-owned | Amazing Culture We are Australia’s fastest-growing supplier of electrical accessories, proudly based in Kent Town, SA and focused on supporting electrical wholesalers and contractors nationwide.

Our values – Passion, Flexibility & Partnership – guide everything we do.

We’re looking for a friendly and enthusiastic Customer Relations Team Member to join our Adelaide-based Customer Relations Team.

The Role

- You will be responsible for delivering an exceptional service experience to our customers and internal stakeholders.
- Develop and maintain client relationships and key partnerships with electrical wholesalers, contractors and our national external sales team.
- Process sales orders, credits, and respond to enquiries via phone and email.
- Manage accurate and timely data entry across multiple platforms.
- Monitor inboxes and assist with technical queries and support.
- Embrace our company culture and collaborate with our Customer Relations Team to produce customer-centric results.

About You

- Confident communicator with a positive phone manner.
- Organised,



proactive and comfortable managing multiple priorities.
- Strong attention to detail and experience in data entry.
- Ability to work autonomously while managing multiple priorities with our partners & external sales team.
- Tech-savvy – experience with Microsoft Office and Dynamics software systems is a bonus.
- Previous customer service or admin experience preferred.
- Knowledge of electrical products is a plus, but not essential.
- A “can-do” attitude is essential to embrace the TRADER culture of Passion, Flexibility, and Partnership.

What We Offer

- Friendly, positive and supportive team environment.
- Versatile Monday to Friday rosters available.
- Long-term, stable career with continuous opportunities for learning, development and growth.
- Employment with a local, South Australian-owned, nationally recognised company.
- Work-life balance.

Apply now via Seek with your resume and a brief cover letter. Only shortlisted candidates will be contacted.

📌 Customer Relations Team Member (Kent Town)
🏢 GSM Electrical (Australia
📍 Kent Town