Rival Boxing Gear Australia is the regional branch of a globally recognised boxing equipment brand, servicing Australia, New Zealand and Asia. We’re looking for a friendly, organised and reliable Customer Service & Administration Assistant to join our office and retail shop in Tweed Heads.
About the Role
This position combines customer service, retail assistance and general administration. You’ll help customers and support our team with the daily running of the business.
Your responsibilities will include
- Providing friendly, professional service in-store, by phone and by email.
- Answering product enquiries and helping customers with purchases.
- Processing sales, online orders and payments accurately.
- Assisting with delivery enquiries, returns and exchanges.
- Completing data entry and maintaining accurate customer records.
- Providing general administrative support to the team.
- Keeping the office and shop organised and well presented.
About You
You’ll bring
- Strong verbal and written communication skills.
- Good computer skills, including email, Microsoft Office and online systems.
- Excellent attention to detail and organisational skills.
- A friendly, helpful approach and confidence dealing with customers.
- The ability to prioritise tasks and work independently.
- Reliability, punctuality and a willingness to learn.
- Availability every Monday, Wednesday and Friday from 10am to 2pm.
Previous experience in customer service, retail or administration is preferred. Experience using Shopify or point-of-sale systems would be an advantage. Boxing knowledge isn’t essential—you’ll learn about our products as you go.
What We Offer
- Consistent part time hours across three set days.
- A varied role within an established international brand.
- A supportive, small-team environment.
- Product and systems training.
Apply Now Pay: $30.00 – $35.00 per hour
Expected hours: 12.0 per week
Work Location: In person
📌 Customer Service & Administration Assistant — Part Time (Tweed Heads)
🏢 Rival Boxing Gear Australia
📍 Tweed Heads
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.