An experienced finance professional is needed for a fast-paced business.Your new company is a busy business in Western Sydney looking to employ an experienced Accounts and remediation officer.

Your new role will include but will not be limited to:

- Complete an initial audit and validation of the aged receivables ledger, including debtor details, invoice status, supporting evidence and prior collection activity.
- Validate material balances against applicable leases, rent schedules, outgoings reconciliations, invoices, approvals, purchase orders, service records, cash receipts and account correspondence.
- Reconcile ledger balances to available property and finance records and identify unsupported, duplicated, incorrectly allocated, disputed or potentially invalid amounts.
- Develop and maintain a remediation register recording each issue, root cause, financial impact, owner, action, target date, status and closure evidence.
- Coordinate approved corrections including credit notes, re-billing, cash reallocations, debtor master-data updates, account adjustments and supporting-document remediation.
- Develop and maintain a time-bound recovery plan for each material debt, with explicit owners, actions, dependencies and target dates.
- Undertake proactive collection activity through telephone, email, formal correspondence and stakeholder meetings.
- Lead difficult conversations, clearly communicate account positions and negotiate practical resolution pathways within approved authority.




- Negotiate payment arrangements where appropriate and approved, document commitments and monitor compliance.
- Recommend escalation to legal, external collections, write-off or another approved pathway where standard recovery options are exhausted.
- Identify systemic process gaps and recommend actions to improve billing accuracy, dispute resolution, cash allocation and collection effectiveness.

What you'll need to succeed

- Demonstrated experience in financial audit or ledger validation, account reconciliation, accounts receivable, credit control and aged debt recovery.
- Experience investigating complex billing, lease, outgoings, allocation or debtor account discrepancies and coordinating corrective action.
- Strong understanding of commercial leases, rent, outgoings, recoveries and property financial management.
- Advanced capability in accounts receivable, debtor ledger management, reconciliations and financial exception analysis.
- Strong Microsoft Excel skills, including filters, pivot tables, reconciliations, data analysis and exception reporting.
- Experience with property management, finance or ERP systems.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#3024019

📌 Debt recovery and remediation manager (100)
🏢 Hays
📍 100