Kickon Group is developing a dynamic portfolio of diverse market-leading hospitality assets across multiple business models in geographically varied locations. With venues such as The Continental Sorrento (Regional VIC), Terminus Hotel (Melbourne, VIC), Doutta Galla (VIC), Pincho Disco (Melbourne, VIC), Osbourne Hotel (Brisbane, QLD), Grand View Hotel (QLD), The Collective Palm Beach (QLD) and Watermark Townsville & Beach Hotel (North QLD) to name a few. We are people focused, data driven, and our venues are alive with the energy and ambience that creates incredible memories.

About the role

Take ownership of a high-energy, premium venue where creativity, hospitality and commercial smarts meet. You'll lead service delivery, shape culture, develop talent, and work hands-on to drive growth and profitability.

Key responsibilities

Lead, inspire and manage FOH teams to deliver memorable guest experiences

Set and maintain service standards that reflect the venue's energetic brand

Oversee rostering, reservations, guest flow and daily operational excellence

Recruit, train, mentor and retain a high-performing team

Monitor KPIs, guest feedback and implement continuous improvements

Ensure RSA, OH&S; and compliance standards are met





Contribute to business strategy and profitability through hands-on leadership

About you

2+ years' experience as a Restaurant Manager or FOH leader in premium, high-volume venues

Strong communicator and natural people leader with a people-first approach

Proven ability to recruit, train and retain great teams

Confident with POS, rostering, stock control and operational systems

Hospitality qualifications (Certificate IV+) - not a must but always a plus

Valid RSA

Commercially literate, comfortable with financials, KPIs and cost control

Proactive, solutions-focused and passionate about guest experience and sustainability

Competitive remuneration and performance rewards

Clear career progression and access to accredited training programs

Mentorship from industry leaders and solid development pathways

Staff benefits, partner programs and a supportive team culture

A creative, inclusive workplace that celebrates diversity and community

Visa sponsorship available for exceptional talent

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📌 Premium Venue Leader — Drive Guest Experience & Growth (Melbourne)
🏢 Kickon Group
📍 Melbourne