Location: Perth, WA

12-Month Secondment Opportunity

Make a Difference Through Early Intervention

At Programmed, we understand that early support and effective injury management play a critical role in achieving positive outcomes for our employees and clients. We are seeking an Early Intervention & Injury Advisor to join our Safety and Claims team, supporting the management of workplace injuries and low-complexity workers' compensation claims across our operations.

This is an excellent opportunity for someone looking to further develop their career in injury management, workers' compensation or claims, while contributing to improved recovery and return-to-work outcomes.

About the Role

As an Early Intervention & Injury Advisor, you will be responsible for the initial assessment, triage and management of low-risk workplace injury claims, ensuring timely support is provided to injured workers and key stakeholders.

Working closely with operational leaders, injured employees, insurers and service providers, you will help facilitate early intervention strategies that support recovery, reduce claim durations and promote sustainable return-to-work outcomes.

This role combines injury management, claims coordination, stakeholder engagement and administrative support within a collaborative and supportive team environment.

Key Responsibilities

- Conduct initial triage and assessment of workplace injuries and low-complexity workers' compensation claims.
- Ensure claims are lodged accurately and within legislative and insurer timeframes.
- Manage a portfolio of minor claims from notification through to resolution.
- Support early intervention and return-to-work initiatives to achieve positive recovery outcomes.
- Liaise with injured workers, operational leaders,



insurers and external service providers.
- Maintain accurate claims records, documentation and system updates.
- Process claim-related payments and invoices within delegated authority limits.
- Monitor claim progress and identify matters requiring escalation to Case Managers or Injury Management Specialists.
- Provide guidance and support to stakeholders regarding claims processes and requirements.
- Contribute to continuous improvement initiatives across injury management and claims administration activities.

About You

You are a highly organised and customer-focused professional who thrives in a fast-paced environment and enjoys supporting people through positive outcomes.

You will ideally bring

- Experience in injury management, workers' compensation, claims administration, rehabilitation, return-to-work coordination or a related field.
- Strong stakeholder engagement and communication skills.
- Sound administrative and organisational abilities with high attention to detail.
- Proven ability to manage competing priorities and meet deadlines.
- Robust analytical and problem-solving skills.
- Experience using Microsoft Office and claims management systems.
- Knowledge of workers' compensation legislation and injury management principles will be highly regarded.
- A commitment to delivering excellent customer service and employee outcomes.





Why Join Programmed?

- Gain valuable experience within a large and diverse national organisation.
- Develop your injury management and workers' compensation expertise.
- Work within a supportive and collaborative team environment.
- Exposure to a broad range of industries and workplace injury scenarios.
- Access to employee benefits, wellbeing initiatives and professional development opportunities.
- A fantastic opportunity to advance your career within safety, injury management and claims.

This is a 12-month secondment opportunity based in Perth, WA, making it ideal for individuals looking to broaden their experience and build their career within Programmed.

Apply Now

If you're passionate about supporting people, promoting recovery outcomes and building your career in injury management and claims, we'd love to hear from you.

Apply now and join a team committed to making a positive difference through early intervention and care.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm.

We value diversity and seek to build a workforce that reflects the communities in which we operate. We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences.

We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities.

If flexibility would support your success in this role, we encourage you to apply.

📌 Early Intervention & Injury Advisor (Perth)
🏢 Programmed
📍 Perth