Officer Administrator (Brisbane)

Officer Administrator (Brisbane)

20 Oct
|
The Humanity Health Group
|
Brisbane

20 Oct

The Humanity Health Group

Brisbane

Join a leading Australian healthcare provider

Build your skills in a varied administration and office support role

Join our supportive team in Milton, Brisbane

About Humanity Health Group

At Humanity Health Group, we're passionate about improving lives and helping individuals and communities thrive. As a provider of allied health and disability services across Australia, we put people at the heart of everything we do.

We're seeking an organised and proactive Office Administrator to join our Milton office. This opportunity would suit someone with administration experience who enjoys variety, supporting others and keeping daily operations running smoothly.

About the Role

Reporting to the Team Leader, you'll support our allied health services through participant scheduling, referral management and general office administration. You'll also provide day-to-day administrative support to managers and the leadership team.

Your responsibilities will include:

- Managing allocated waitlists, following up referrals and escalating contact difficulties or service delays.
- Provide day-to-day administrative support and assist with ad hoc tasks for our senior leader based in the Milton office.
- Coordinating participant appointments, considering clinician availability, participant preferences and funding requirements.
- Answering calls, responding to emails and welcoming visitors professionally.
- Maintaining accurate participant records and supporting intake and onboarding.
- Assisting managers with calendar management, meeting bookings and diary coordination.
- Preparing meeting agendas, taking minutes and following up action items.
- Assisting with correspondence, reports, presentations and document preparation.




- Helping coordinate travel bookings and expense administration when required.
- Ordering office supplies, liaising with suppliers and arranging equipment maintenance.
- Working with clinicians and operations teams to support efficient service delivery.
- Identifying practical ways to improve administrative processes.

About You

You're a dependable administrator who communicates clearly, takes initiative and follows tasks through. You're comfortable balancing competing priorities and enjoy working with a range of people.

You'll bring:

- Previous experience in administration, customer service or office support.
- Strong organisational skills and attention to detail.
- A friendly, professional phone manner and explicit written communication.
- Confidence using Microsoft Office, including Outlook, Word and Excel.
- Experience managing appointments, maintaining records and preparing documents.
- The ability to work independently and contribute to a team.
- Discretion when handling confidential information.
- A versatile approach and willingness to learn new systems.
- Experience in healthcare, allied health or the NDIS sector will be highly regarded, but isn't essential.

What We Offer

- Salary based on experience, plus superannuation.
- Training and opportunities to develop your skills.
- A collaborative, supportive and values-driven team.
- Employee benefits and discounts.
- Access to our Employee Assistance Program and mental health support.
- Wellbeing and lifestyle benefits through our HumanityLife policy, including gym subsidies, birthday perks, parental leave and social events.

We encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

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📌 Officer Administrator (Brisbane)
🏢 The Humanity Health Group
📍 Brisbane

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