John Morris Group, established in 1952, is a leading distributor of scientific, laboratory, and test & measurement equipment across Australia and New Zealand. With offices and service centres in major cities, we proudly support scientific and industrial professionals by offering exceptional service backed by regular factory training and technical expertise.
The Opportunity
We’re seeking a full-time Field Service Engineer to join our team based in Chatswood, NSW. In this hands-on role, you’ll provide on-site technical service including installation, maintenance, troubleshooting, and customer support across a range of laboratory, scientific and industrial instruments. Occasional interstate travel is required, as well as international travel for factory training.
Key Responsibilities
- Deliver technical service and support to customers
- Diagnose and complete repairs efficiently and accurately
- Install and commission new equipment on-site
- Build relationships with customers and support service agreement discussions
- Maintain clear documentation of all service visits and actions taken
About You To thrive in this role, you will have:
- A qualification in mechanical or electrical engineering
- Experience servicing scientific or laboratory equipment
- Excellent fault-finding and problem-solving skills
- Strong communication and organisational abilities
- A customer-first mindset and a high level of self-motivation
- Proficiency with computers and service reporting systems
Essential Requirements
- A valid Australian driver’s license.
- Willingness to travel domestically and internationally for factory training.
- Australian working rights or able to obtain
Why Join Us?
At John Morris Group, we invest in our people. From factory training to working with global brands and innovative technologies, you’ll be supported by a cooperative team that values your growth and success.
Ready to Apply?
If you’re a technically skilled and customer-focused engineer looking to join a growing company with a strong reputation, we’d love to hear from you.
📌 Field Service Engineer (Sydney)
🏢 John Morris Group
📍 Sydney
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