A long weekend, every weekend

Imagine finishing work on Thursday, every week. At NK Orthodontist we work Monday to Thursday, so every weekend is a long one.

About us

NK Orthodontist is a specialist orthodontic practice led by Dr Nick Kotsomitis, creating seriously good smiles since 1995. Our biggest strength is our team. We're a close-knit group who really enjoy working together, and that shows in how we look after our patients.

About the role

This is a permanent part time position: 34 hours a week, Monday to Thursday, at our Chermside practice.

As our Front Office Coordinator, you're the face of the practice. You'll be the first and last person patients see, so you set the tone for their whole visit. You'll report to our Practice Manager and work closely with our Patient Care Coordinator, our Practice Administration Assistant and the clinical team.

What you'll do

Patient experience

- Greet patients, check them in and out, and manage the flow of the waiting room
- Help patients with their paperwork and answer their questions in person
- Keep reception clean, organised and welcoming

Payments and accounts

- Process payments (card, cash, EFTPOS) and HICAPS claims
- Set up treatment contracts, payment plans and new patient quotes
- Process and receipt direct debits,



take deposits and process third party payments
- Complete end-of-day banking and reconciliation
- Follow up dishonoured accounts

Practice operations and admin

- Open and close the practice
- Keep supplies stocked and complete end-of-week cleaning tasks
- Prepare the Band Up list and check that dentist and deband letters are ready for Dr Nick's approval
- Keep patient records accurate
- Capture patient photos and videos for our social media

About you

- Experience in a front office or reception role (orthodontics preferred)
- Confident handling payments, banking and reconciliations
- Warm, professional and great with people
- Highly accurate, with a strong eye for detail
- Calm and organised when the waiting room is busy
- Comfortable with Microsoft 365 and quick to learn new software (Orthotrac training provided)
- Discreet with patient information
- A team player who'll add to our culture

What we offer

- A 4-day week, Monday to Thursday, with no Fridays or weekends
- A supportive, fun team who genuinely enjoy working together
- Permanent part-time security
- $32 – $38 per hour super, depending on experience
- Full training on Orthotrac
- Immediate Start

📌 Front Office Coordinator/ Orthodontic Receptionist (Chermside)
🏢 Nk Orthodontist
📍 Chermside