Home & Living Coordinator - Strathalbyn and Adelaide Hills Region The Avoca Group is seeking an experienced, compassionate and highly organised Home & Living Coordinator to join our team. This is a hands-on leadership role supporting the safe, consistent and person-centred delivery of Home & Living services. You will work closely with participants, families, frontline staff and Avoca management, with a strong focus on participant outcomes, workforce capability, service quality and NDIS compliance.

We are looking for someone who understands that a participant’s home is their home first and our workplace second.

About the role

Your key responsibilities will include:

- Oversee the day-to-day running of 24/7 care homes, SIL and independent living arrangements, as well as in-home and community-based NDIS services, ensuring safe, consistent, and high-quality support.

- Implement agreed support plans, risk assessments and evacuation plans amongst other key plans and resources

- Build strong relationships with participants, families and stakeholders, ensuring responsive, person-centred services that promote independence, choice and participant satisfaction.

- Ensuring that all service agreement conditions are adhered to and all services continually meet the NDIS Commission safeguarding standards and quality frameworks including Module 5A

- Participating in program development and delivery, adhering to the PBSP, promoting data collection and person-centred approaches

- Guide teams in supporting participants with complex support needs, ensuring individual care plans, positive behaviour support strategies and risk management procedures are followed.

- Monitoring and planning for changes in supports, capacity, staffing and participant support needs





- Providing on-call support to programs operating out of business hours as part of a roster and working on site If required

- Proactively manage staffing and operational challenges, identify opportunities for service improvement and work collaboratively with management to achieve positive participant and team outcomes.

- Maintain a visible presence across service locations, provide practical guidance to frontline teams and deliver direct participant support when required.

- Monitor service standards, staff performance, documentation, incident management and compliance with NDIS requirements and organisational policies.

- Proactively manage staffing and operational challenges, identify opportunities for service improvement and work collaboratively with management to achieve positive participant and team outcomes.

NDIS quality and compliance A key responsibility of this role is helping ensure that NDIS requirements are reflected in the support participants experience every day. You will support the implementation of the NDIS Practice Standards and Quality Indicators, including the Supported Independent Living Practice Standards, commonly referred to as Module 5A, where applicable to Avoca’s service delivery. At Avoca, compliance is not simply about being ready for an audit.





It is about ensuring that the quality of support we say we provide is the quality our participants genuinely experience.

About you

We would love to hear from you if you bring some or all of the following:

- Relevant qualification in Disability, Community Services, Individual Support, Mental Health or a related discipline, or equivalent relevant experience.

- Previous experience in Care Co Ordination in disability services or similar leadership position is essential.

- Strong understanding of SIL, 24/7 supported care, and community-based disability support services.

- Experience supporting participants with complex needs

- Sound knowledge of NDIS Practice Standards, safeguarding responsibilities and person-centred support.

- Most importantly, you will be kind, accountable and genuinely committed to person-centred practice.

Why join The Avoca Group?

At The Avoca Group, we believe excellent disability support is built through relationships, consistency, accountability and genuinely knowing the people we support.

You will work closely with our leadership team and have the opportunity to contribute to the ongoing development of Avoca’s Home & Living services.

We value people who take ownership, contribute ideas, build positive relationships and genuinely care about delivering secure, respectful and high-quality support.

How to apply

If you are passionate about excellent disability support, strong teams and delivering services with both quality and accountability, we would love to hear from you.

Please apply with your resume and a brief introduction explaining why quality Home & Living support matters to you.

The Avoca Group

Person-centred support. Meaningful relationships. Better everyday lives.

📌 Home and Living Coordinator - Strathalbyn and Adelaide Hills Region (Mount Barker)
🏢 Avoca Disability Services
📍 Mount Barker