Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

- Leading global hotel brand with career advancement opportunities
- Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
- Generous paid time off and holiday policies including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance

Positions Available:

- Public Areas Attendant, Part Time
- Turndown Attendants, Part time & Casual
- Houseperson, Full-Time
- Room Attendant, Part Time & Casual

The Role: Public Areas Attendant As the Public Areas Attendant in Housekeeping, you will be responsible for the cleanliness of the Hotel’s public areas and back-of-house areas in accordance with departmental and hotel standards.

Some of the responsibilities include:

- Collection and dispose of rubbish at the end of each shift
- Ensure carpets are stain free through vacuuming, spot cleaning and shampooing
- Clean fixtures, glasses, mirrors and polish metal surfaces
- Ensure all soap dispensers and toilet paper are re-filled in all toilets of the hotels public areas including staff toilets




- The flexibility to work a rotating roster from 3.00pm to 11.00pm or 11.00pm to 7.00am, including weekends and public holidays

The Role: Turndown Attendant As the Turndown Attendant in Housekeeping, you will be responsible to provide an excellent and consistent level of service to guest whilst conducting cleaning duties in the assigned place of work, transforming rooms into a home away from home for our guests.

Some of the responsibilities include:

- Servicing all allocated guest rooms in accordance with instructed training and brand standards
- Cleaning of guest rooms adhering to the standards required by the department and hotel
- Use correct cleaning techniques to clean following OHS regulations
- Work closely with Front Office in order to release rooms at the allocated times
- The flexibility to work a rotating roster from 5.30pm to 9.30pm, including weekends and public holidays

The Role: Houseperson As the House Attendant in Housekeeping, you will be responsible for ensuring all guest corridors and floor pantries are consistently maintained to the highest standards of cleanliness and presentation, whilst running deliveries and errands as requested by guests and the Housekeeping Management team.

Some of the responsibilities include:

- Respond to all guest requests for items to be delivered to our rooms
- Collect and stock all linens in order to assist your Housekeeping team
- Completing the daily task worksheets accurately and legibly, forwarding the completed sheets to Housekeeping Management and reporting any incomplete tasks
- Occasionally moving of heavy furniture, bulky items, changing of sheets, bedspreads, fixing curtains,



adding extra bedding and cots within the Housekeeping or guest areas
- The flexibility to work on rotating roster (from 07.00am to 11.00pm), including weekends and public holidays

The Role: Room Attendant As a Room Attendant in Housekeeping, you will be responsible to provide an excellent and consistent level of service to guest whilst conducting cleaning duties in the assigned place of work, transforming rooms into a home away from home for our guests.

Some of the responsibilities include:

- Servicing all allocated guest rooms in accordance with instructed training and bran standards
- Cleaning of guest rooms adhering to the standards required by the department and hotel
- Restock and clean the trolley according to established procedures
- Use correct cleaning techniques to clean following OHS regulations
- Check and restock room supplies including beverage supplies
- Report lost and damaged items to the Housekeeping Management team
- Work closely with Front Office in order to release rooms at the allocated times
- Maintain guest corridors and report any spillage to the Housekeeping Management team

Qualifications

- Previous experience in Housekeeping within a hotel environment (four or five star hotel experience is preferred) or similar fast-paced, cleaning services environment
- Strong attention to detail
- Exceptional organisational and time management skills
- The ability to act consistently with clear ethics and values in accordance with confidentially
- Superior customer service skills along with the capability of working both autonomously and as part of a team
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.

📌 Housekeeping: Public Areas Attendant, House Attendant and Turndown Attendant (Melbourne)
🏢 Park Hyatt Melbourne
📍 Melbourne