Overview

Work Type: Ongoing - Full-time Salary: $72,189 - $79,753

Grade: HSO1

Occupation: Community services

Location: Gippsland - Latrobe

Reference: VG/DFFH/452909

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+

equality, veterans, women and youth. The work we do advantages thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and

Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.





Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Service Officers at Classification 1 are developing competencies in order to progress to a Housing Services Officer Classification 2 at the point when they are fully competent across the core assigned housing functions.

ACCOUNTABILITIES INCLUDE

- Perform routine housing functions, including providing advice, from a range of established policy, procedures and standards.
- Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their housing needs.
- Undertake supervised home visits as required.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply now

Applications close Monday 2 November 2026 at 11.59pm

Posted

19 October 2026

📌 Housing Services Officer (Gippsland)
🏢 Victorian Government
📍 Gippsland