Experienced Jewellery Production Coordinator

Diamond Collective is a growing female-founded Perth-based business, run by a young, dynamic millennial team. We are diamond experts, specialising in all things diamonds, engagement rings and fine jewellery. We provide a completely unique experience from what has come to be expected from a typical jeweller, with transparency and diamond education at the heart of DC’s values.

With the growth of our brand, comes a need to grow our team. We’re on the search for a vibrant, outgoing and jewellery-obsessed allrounder to join the DC team.

THE OPPORTUNITY:

We are looking for an experienced jewellery professional to join our team, working closely alongside our Production Manager to support the day-to-day coordination of our production processes and act as a go-between for our retail clients, sales staff, manufacturing jewellers and wholesale suppliers.

This position is available across five days per week, with flexibility for part-time hours. Shorter working days, including school-friendly hours, can be considered for the right candidate.

The perfect fit for this role would be someone who has jewellery experience (retail, wholesale, manufacturing, CAD design or a course of study) and combines this with great attention to detail and solid admin skills.

RESPONSIBILITIES:

- Act as a liaison between retail clients, sales staff, manufacturing jewellers, and wholesale suppliers.

- Communicate with workshops and suppliers to coordinate customer and store repairs and orders.

- Work closely with the Production Manager to ensure the smooth running of day-to-day production operations.

- Handle day-to-day administration tasks, including invoicing, quotes, and data entry with a high level of accuracy.

- Provide exceptional customer service to ensure a positive and memorable experience for our clients.

- Collaborate with CAD designers to meet customer requirements and provide accurate quotes.

- Demonstrate excellent time management, efficiency, organisation,



and prioritisation skills.

- Perform quality control by processing incoming and outgoing goods.

ABOUT YOU:

We are seeking an experienced, professional and approachable jewellery industry professional who can confidently support our production operations while providing a high level of friendly and transparent customer service to our clients.

A natural communicator, well presented, positive and a team player. We are looking for someone who is eager to learn, shows initiative and is confident working independently when required, as well as demonstrating a commitment to grow with us.

Our other criteria include

- Previous experience in the jewellery industry, 2 years minimum.

- Successful track record in retail sales (preferred but not essential).

- Strong administration skills with attention to detail.

- Qualifications in CAD design, Gemmology, or jewellery manufacturing (preferred but not essential).

- Warm and friendly approach with the ability to assist clients in a professional and transparent manner.

- Excellent communication skills and a team player mentality.

- Ability to confidently prioritise tasks and support the continuity of production operations when required.

- Eager to learn, show initiative, and demonstrate commitment.

- Availability across five days per week. Versatile daily hours can be considered.

WHAT WE OFFER:

In addition to a competitive salary, we also offer:

- The opportunity for career progression as the DC brand continues to grow

- Generous discounts on DC jewellery

- Autonomy in the role

- Flexible working hours for the right candidate
- A brand new showroom and office to work from in the heart of Subiaco

- No Sunday work

- Incentives and rewards for reaching KPIs

- Be part of a team environment that is fun, inclusive and an all-round good vibe

To be considered for shortlisting, please include in your application a CV and cover letter highlighting why you would love to join the Diamond Collective team as well as which role you are applying for.

Only shortlisted candidates will be contacted.

📌 Jewellery Production Line Coordinator (Subiaco)
🏢 DC Associates- Diamond Collective
📍 Subiaco