Join T2 in Melbourne as Customer Care Manager, leading a small team across Australia, New Zealand and beyond. Use Gorgias and Shopify to streamline service, automate routine tasks, and turn insights into action. Collaborate with Product, Buying and Marketing to elevate the customer experience and sales outcomes.
You'll manage a hybrid, high‑energy workplace, champion Voice of Customer initiatives, and mentor the team to deliver on-brand, accelerated service across channels.
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📌 Multi-Channel Customer Care Manager & AI Automation Lead (Melbourne)
🏢 T2
📍 Melbourne
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