Lifestyle Facilitator (Support Worker)

Location: Townsville, QLD

Organisation: abbaCare

Make a Meaningful Difference Every Day

At abbaCare, we believe everyone deserves the opportunity to live a meaningful, independent, and fulfilling life.

As a trusted NDIS provider supporting Participants across Queensland, we are committed to delivering person-centred, strengths-based support that respects each individual's abilities, choices, goals, and aspirations.

We are seeking compassionate, reliable, and dedicated Lifestyle Facilitators (Support Workers) who are passionate about empowering people with disability to live life on their own terms.

If you're looking for more than just a job and want to build a rewarding career where your work has a genuine and lasting impact, we'd love to welcome you to the abbaCare team.

About the Role

As a Lifestyle Facilitator, you will play an important role in supporting Participants to develop independence, build confidence, strengthen life skills, and actively participate in their communities.

Working alongside Participants, you'll provide personalised support tailored to their individual needs, preferences, and NDIS goals. Your focus will be on promoting choice, dignity, inclusion, and opportunities for people to achieve their personal aspirations.

Key Responsibilities

Your responsibilities will include

- Assisting Participants with daily living activities and personal care while maintaining dignity, privacy, and respect.
- Promoting independence, informed decision-making, personal choice, and self-advocacy.
- Supporting social, recreational, educational, and employment-related activities.
- Encouraging meaningful community participation and social connection.
- Implementing Positive Behaviour Support strategies and plans where required.
- Providing person-centred support to Participants with complex needs and behaviours.
- Assisting with household duties, including meal preparation, cleaning, and laundry.
- Performing protected manual handling, including hoist transfers and wheelchair assistance.
- Collaborating with families, allied health professionals, and other support networks.
- Maintaining accurate, timely, and confidential documentation.
- Complying with abbaCare policies, NDIS Practice Standards, safeguarding requirements, and relevant legislation.

Why Join abbaCare? At abbaCare, we recognise that exceptional support begins with a valued, supported, and empowered team.





We are committed to fostering a positive workplace where our people feel respected, appreciated, and encouraged to grow professionally.

When you join abbaCare, you'll benefit from:

- Comprehensive induction and onboarding.
- Ongoing training and professional development opportunities.
- Flexible work arrangements to support your lifestyle.
- Access to an Employee Assistance Program (EAP).
- Opportunities to work across diverse service environments, including Community Access, Supported Independent Living (SIL), and Specialist Disability Accommodation (SDA).
- A supportive, inclusive, and collaborative team culture.
- Opportunities for career development and progression within a growing organisation.

We welcome people from all backgrounds and are committed to building a workforce that reflects the diversity of the communities we support.

About You

You are a compassionate and motivated individual who genuinely enjoys helping others achieve their goals and live the life they choose.

You understand the importance of person-centred support and are committed to promoting independence, dignity, inclusion, and individual choice.

You bring a professional and reliable approach to your work, along with the communication skills, flexibility, and practical experience needed to support Participants with a range of needs.

Essential Requirements The successful candidate will demonstrate:

- Availability to work weekday mornings, afternoons, evenings, weekends, and/or active overnight shifts, as required.
- A strong commitment to person-centred support and individual choice.
- Respect for diversity, inclusion, and cultural safety.
- A compassionate, reliable, and professional approach.
- The ability to advocate for Participants while encouraging independence and self-determination.
- Excellent communication and interpersonal skills.
- Experience supporting people with disability and/or mental health conditions.
- Experience supporting Participants with complex behaviours and support needs.
- Competency in safe manual handling practices.
- Experience working active overnight shifts.




- The ability to work independently and collaboratively as part of a multidisciplinary team.

Mandatory Requirements Applicants must hold, or be willing to obtain, the following:
- A current Queensland Green P-Plate or Open Driver Licence.
- Access to a reliable, roadworthy vehicle with comprehensive insurance.
- A current Blue Card (Working with Children Check).
- An NDIS Worker Screening Clearance (Yellow Card).
- Completion of the NDIS Worker Orientation Module.
- Current First Aid and CPR certificates.
- Evidence of COVID-19 vaccination, with a minimum of two doses where required.

Desirable Skills and Experience The following will be highly regarded:
- Experience working within Supported Independent Living (SIL) environments.
- Knowledge of and experience implementing Positive Behaviour Support Plans.
- Understanding of privacy, confidentiality, safeguarding, and duty-of-care obligations.
- Experience developing positive, collaborative relationships with families, allied health professionals, and external service providers.

Diversity and Inclusion At abbaCare, we believe diversity strengthens our organisation and enriches the support we provide.

We are committed to creating a workplace where everyone feels welcomed, respected, valued, and supported to succeed, regardless of their background, identity, or circumstances.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, including Aboriginal and Torres Strait Islander women, as part of our ongoing commitment to strengthening diversity and representation across our Service Delivery team.

We also welcome applications from people within culturally and linguistically diverse communities and LGBTQIA+ communities.

Ready to Make a Difference?

If you're passionate about empowering people with disability, celebrating their achievements, building independence, and supporting meaningful participation in the community, we encourage you to apply.

Join abbaCare and become part of a team that is committed to making a genuine difference in people's lives every day.

Apply today and take the next step towards a rewarding career with abbaCare.

Applications will remain open until the position is filled.

abbaCare is an equal opportunity employer committed to providing a safe, inclusive, smoke-free, and COVID-safe workplace.

Pay: $35.55 per hour

Expected hours: 15.0 – 38.0 per week

Work Location: In person

📌 Lifestyle Facilitator (Townsville)
🏢 AbbaCare
📍 Townsville