We are looking for a MAINTENANCE ADMIN SERVICE COORDINATOR POSITION (FULL-TIME) to join our team!

Specializing in all aspects of commercial & industrial construction, maintenance, joinery & specialized project work. Our maintenance department is unique within the industry and is currently thriving and growing. We service clients across Melbourne CBD, along with surrounding suburbs with our head office based in the southeastern suburbs.

We are looking for an experienced and reliable Office Administrator / Service Coordinator to join our team. Reporting to the maintenance manager.

The role is a full-time office-based role Monday – Friday based on Moorabbin.

Key responsibilities

- Managing incoming customer enquiries via phone, email and other communication channels, providing prompt and professional responses
- Liaising between customers and service teams to communicate job requirements, updates, and any changes or complications that may arise
- Booking and updating jobs using Ascora
- Preparing and emailing customer quotes
- Processing invoices and completing accurate data entry
- Maintaining accurate and up-to-date records of service calls, customer information, and job documentation in the company database
- Liaising with the client, technicians, suppliers,



and tenants regarding job status and details
- Day to day processing of invoices and matching purchase orders
- Build positive relationships with Clients, Trades & Suppliers
- Sourcing and ordering materials and monitoring deliveries

About you

- Solid computer literacy and experience in Microsoft Office (Word, Excel and Outlook)
- Excellent organisational and time management skills, with the ability to manage multiple tasks and priorities simultaneously
- Strong communication skills, both written and verbal, with a professional approach to customer interactions
- Positive and skilled personality, punctuality and reliability
- Proven experience as a service coordinator, or similar customer-facing administrative roles
- Experience in the service, trades, or manufacturing industries is highly desirable
- Experience in the Building/Real estate Industry advantageous

About us We specialise in all aspects of commercial and industrial construction, maintenance, joinery and specialized project work. Our maintenance department is unique within the industry and is currently thriving and growing. We service clients across Melbourne CBD and surrounding suburbs with our head office based in the southeastern suburbs.

📌 MAINTENANCE ADMIN SERVICE COORDINATOR POSITION (FULL-TIME) (Moorabbin)
🏢 Recognized
📍 Moorabbin