ALDESTA Heron Island Resort is seeking a Permanent Master IV <35/45m to join our operation in Gladstone, Queensland, on the Heron Islander.

This position requires motivation, enthusiasm and the flexibility to meet operational demands.

The Master works on a rotating roster of 1 week on/1 week off, with Tuesdays being for maintenance, and Thursday almost always being a day off.

The Heron Islander is a 33-metre high-speed catamaran operating as a passenger ferry between Gladstone and Heron Island on the Great Barrier Reef, carrying up to 190 passengers with a crew of 6. As Master, you will be responsible for the effective operation of the Heron Islander, whilst always maintaining excellence in safety, leadership, customer service, punctuality and reliability.

This is a unique opportunity to work in one of Australia's most spectacular marine environments while commanding a high-speed passenger vessel and leading an experienced marine crew.

The successful applicant will have strong vessel-handling skills, sound judgement and proven leadership ability, with a genuine commitment to passenger and crew safety, operational excellence and environmental protection.

The role also involves marine crane operations, requiring a strong understanding of safe lifting practices, deck operations and coordination between the vessel's Master and crew.

Your role will include implementing, monitoring and addressing crew and passengers' adherence to vessel safety procedures, along with conducting regular safety drills with crew, ensuring thorough induction and training of all employees,



and implementing emergency procedures as required. You will also maintain compliance with all relevant laws, company policies and procedures, and verification of the vessel’s Safety Management System.

The successful applicant will be able to demonstrate experience working within fast-paced, professional, dynamic teams; have exceptional vessel-handling ability, knowledge and compliance of legislation and operating procedures, customer service, and a safety focused approach.

About You

- Be available to work 1 week on / 1 week off rotation - including weekends and public holidays
- Ensure safe and secure operations at all times.
- Work harmoniously and professionally within and across teams
- Proven achievement of excellence in customer service

- Excellent attention to detail
- Ability to perform under pressure.

Qualifications and Experience

- AMSA recognized Master < 35/45m (Certificate of Competency) – Essential
- Experienced Vessel Master up to <45m NC, operating a 33m HIGH speed Catamaran
- Strong Leadership Skills & work ethic.
- Senior First Aid & CPR.
- Knowledge of safety and maritime obligations.
- Experience with maintenance scheduling.
- Previous experience in marine tourism with high-speed ferry experience - highly regarded.
- Dual qualified with MED1 highly regarded.
- Willing to reside in Gladstone or surrounding area.

This position is based at the Gladstone Marina. You will need to provide evidence of your right to work in Australia and National Criminal Record check.

To learn more about Heron Island Resort visit our website www.heronisland.com

📌 Master IV – AMSA Master < 45m NC (Gladstone Central)
🏢 Aldesta Hotel (Australia
📍 Gladstone Central