Master Pacific Pty Ltd. in Melbourne's northern suburbs is seeking a Customer Operations Coordinator to join our operations team. You will own the customer claims pipeline end to end, oversee offshore team members, handle spare parts dispatch, and support day-to-day administration.
The role requires robust organisation, proactive problem solving and a customer‑first mindset. You will manage claims, monitor open cases, coach staff, and drive continuous improvement across CRM/ERP tools such as