Peter Stevens Motorworld is a dynamic, family-owned and managed business in Ballarat and Geelong.
We are looking for a customer-focused Service Advisor to join the Ballarat team.
About the role
Working at heart of the Service department this role is pivotal in delivering an exceptional experience four our customers.
We are seeking a agile CustomerService specialist,with automotive experience to join our busy team. Your experience may be in the workshop, a parts desk, accessories sales or similar.
You will have an impressive attitude, the ability to manage multiple tasks and great communication skills.
Key Tasks
Managing the customer drop-off and collection process to ensure a smooth experience,
Liaising with customers and clearly explaining work completed or required,
Preparing all service paperwork including, accurate job costings,
Contributing to the overall maintenance of an organised, clean department and customer area.
Skills and experience:
Service Advisor experience an advantage but not essential. Customer service or workshop experience, especially in the automotive sector, well regarded ; training will be provided
Ability to communicate effectively with customers, staff and senior management
High attention to detail
The ability to work in a team environment
Outstanding time management and organisational skills
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📌 Service Advisor (Ballarat East)
🏢 Peter Stevens MotorWorld
📍 Ballarat East
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