Medical Secretary/Receptionist

12 months fixed term with option to extend

This is an exciting opportunity for an experienced Medical Secretary that is ready to take the next step in their career, is passionate and enjoys the challenges and responsibility of working within a very fast paced specialist clinical environment.

About us

IVFAustralia is one of Australia's leading fertility service providers, helping thousands of individuals and families achieve their dream of having a child. Backed by a team of world-class fertility specialists, nurses, scientists, counsellors, and support professionals, we combine cutting-edge science with compassionate care to deliver exceptional patient outcomes.

Our people are united by a shared purpose: making a positive difference in the lives of our patients. We embrace collaboration, innovation, and continuous improvement as we work together to shape the future of fertility care.

As a Medical Secretary, you'll play a pivotal role in guiding and supporting patients throughout their fertility treatment experience, providing reassurance, organisation, and exceptional care at every stage.

· The role is a Full time, fixed term working in our North Shore Clinic which requires weekly travel to our Bellavista clinic and occasional travel to Wahroonga

· 38 hrs a week over 4 Days, 7am – 5pm

You will be required to perform two levels of service:

· Front desk/reception and general secretarial duties

· Providing additional support for our Fertility Specialists

What you'll be doing

. As the first point of contact, you will provide an outstanding level of customer service both meeting and greeting patients and over the telephone.

· Be a valuable team member for the clinic – Living up to IVF Australia’s image, culture and core values





· Joining a well-established and supportive administrative team alongside another Medical Secretary.

· Develop a strong relationship with one of our Fertility Specialists, clearly define their needs/requirements and ensure they are performed at the highest standard

· Front reception, secretarial and administration duties

· Any other tasks requested by the Unit Administration Manager.

To be successful in this position, you will have the following attributes:

· Previous experience as a Medical Secretary ideally working in a medical specialist environment

· Exceptional customer service skills

· Thrive on working in a fast-paced environment

· Excellent attention to detail

· An ability to adapt to individual work styles and varying situations, with a flexible approach to work.

· Excellent time management and organisational skills.

· A high level of communication and interpersonal skills to be able to interact with all levels of people

· A current driver's licence and access to a vehicle (highly desirable)

Why Join IVFAustralia

Make a real impact by supporting people through life-changing experiences

Work alongside leading fertility specialists and healthcare professionals

Join a collaborative, compassionate, and purpose-driven team

Enjoy opportunities for learning, development, and career growth

Be part of an organisation committed to innovation and exceptional patient care

Our Commitment to Inclusion

At Virtus, we believe that diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone feels respected, valued and supported to thrive. We welcome applications from people of all backgrounds, cultures, identities, ages and experiences.

If you have the above skills we would love to hear from you!

📌 Medical Receptionist/Secretary (St Leonards)
🏢 IVFAustralia
📍 St Leonards