We are looking for a detail oriented, reliable, friendly, outgoing people person who has computer skills and is willing to learn.

Experience in customer service, phone sales, admin roles, executive assistant, reception or simply having a bubbly happy extrovert personality are all bonuses.

We seek a 2-5 day a week casual receptionist who after the 3 month probation period can choose to become permanent part time (possibly full time) to join our expanding Functional Medicine practice.

During the probation period you will be a casual, working full days. Typical work day is 8:30am to 4:30pm, Monday - Friday, though your exact times and days are negotiable.

Your role will be admin related and also involve standard reception duties. We are a premium clinic and our patients demand the best from us, so you must be proactive and be able to multi task.

You need to be professional and demonstrate understanding and maturity. You need to handle pressure and get on well with people. Attention to detail is essential. Honesty is essential. Your ability to work independently is also important as you won't have a supervisor micro managing you. To do well you'll be able to coordinating with team members, and complete tasks well and to completion.

You will be greeting patients, booking appointments and doing billing. You will also handle lots of emails, phone and webchat inquiries, fax prescriptions and call up pathology companies for results to be sent to the practice.

The role has lots of a variety and presents a great prospect for long term employment and possible promotion.

You will be the first point of contact for prospective patients with complex medical issues - you won't need to give any medical advice, but you will need to be able to listen empathetically and explain what we do.



We will teach you what you need to know, but being a good communicator in English is essential.

You will be directly supporting our healthcare providers and demanding patients, in a busy workplace, making a positive impact on many patient's lives, and that of their families.

Full training provided. No medical reception or admin experience required, though that is a bonus. We use Chrome, gmail, BestPractice, automed, Tyro and chekkit.

Flexibility with your work hours and days a plus, to cover sick colleagues, though you would likely have a regular schedule of shifts, and ideally you'd work 2+ days a week.

Having an interest in holistic medicine a big plus. Looking after your own health is a plus.

Previous experience in sales, customer service, admin, or reception a plus. Confidence on the phone is important.

Please review our website and our doctor's individual sites (under Meet Our Team under Clinic Details) to see if our approach resonates with you.

https://www.evergreendoctors.com

Do not email or contact the clinic, instead connect with us here.

We are a close knit team, and our clinic is unique.

You need to be self reliant, take ownership of problems and use initiative and common-sense to solve them, be a quick learner, handle pressure well, enjoy being busy, and have a "can do" attitude.

Excellent attention to detail and a warm welcoming personality are highly regarded.

We look forward to you joining our team

Job Types: Permanent Part-time

$33 per hour plus superannuation, this will increase to $35 after your probation period.

This is an in person role, in our Pymble clinic.

Job Types: Part-time, Casual

Pay: $33.00 per hour

Experience

- Customer service: 1 year (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Medical Receptionist, Customer Service, Admin Assistant (Pymble)
🏢 Evergreen Doctors
📍 Pymble