Full Time receptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 11 doctors, 1 Psychologist, 1 Practice Nurse and Melbourne Pathology are on site.

Medical Reception experience essential

Duties include, but not limited to:

- Meeting and greeting patients at the Front Desk

- Ensuring a smooth registration process

- Assisting with incoming phone calls

- Billing and processing payments and Medicare rebates

- Dealing with patient bookings and rescheduling of appointments as necessary

- General administration duties, practice cleanliness and restocking as needed

- Providing GP assistance where required within scope of receptionist role.

- End of day banking

Successful applicants must possess
- Reception/Admin Experience within a busy Medical Practice
- Excellent customer service skills
- Polite, accommodating manner
- Intermediate computer knowledge (Best Practice and HotDoc experience desired but not essential)
- Empathy towards others and a genuine desire to assist patients, professionals and co-workers

📌 Medical Receptionist - Full Time (Hawthorn)
🏢 Balanced Medical
📍 Hawthorn