Working closely with management, you will play an important role in coordinating daily operations and ensuring customers receive excellent service from their initial enquiry through to delivery. This is a varied position combining sales, customer service, administration, logistics and office management.
Key responsibilities
- Answering phone calls, emails and customer enquiries
- Assisting customers with product information and pricing
- Preparing and following up quotes
- Converting enquiries into sales and building customer relationships
- Responding to website and social media enquiries
- Managing general office administration and daily paperwork
- Preparing invoices, purchase orders and other documentation
- Maintaining accurate customer and supplier records
- Coordinating deliveries and scheduling truck drivers
- Liaising with customers, suppliers and the yard team
About you
- Previous experience in sales, administration, logistics or office management
- Strong customer service and communication skills
- Excellent organisational and time-management skills
- Confidence using computers, email and business software
- Experience preparing quotes, processing orders and coordinating deliveries
- Strong attention to detail and the ability to manage competing priorities
- A practical, problem-solving attitude
- The ability to work independently while supporting the wider team
- A professional and friendly approach when dealing with customers
- Experience in landscaping, building supplies, construction, transport or a trade-related business will be highly regarded
Benefits
- Full-time, ongoing employment
- Competitive remuneration based on experience
- A varied role with real responsibility
- The opportunity to make a meaningful contribution to a growing business
- A hands-on, practical working setting
- The opportunity to develop the position as the business expands