GP West Medical Group is seeking experienced and enthusiastic Part-Time Medical Receptionists to join our team at Mundaring GP Super Clinic and Urgent Care Clinic (UCC).

We are looking for reliable, skilled and patient-focused individuals with previous medical reception experience who are confident working in a busy medical environment.

The successful applicants will work across both the GP Clinic and Urgent Care Clinic, depending on staffing requirements and their availability.

About the Role

This position offers 30 hours or more per week, with shifts allocated across the GP Clinic and Urgent Care Clinic based on operational needs and your availability.

Available shift times:

- Urgent Care Clinic (UCC):
- Morning shift: 8:00 AM – 2:00 PM
- Afternoon shift: 2:00 PM – 8:00 PM
- GP Clinic:
- Shifts between 7:30 AM and 6:00 PM, depending on roster requirements and availability.

The successful applicants must be flexible and willing to work across both clinics as required.

Key Responsibilities

- Welcoming patients and providing friendly, professional customer service.
- Answering and managing incoming calls and patient enquiries.
- Booking, rescheduling and cancelling appointments.
- Managing doctors' appointment books and schedules.
- Maintaining accurate patient records and updating patient information.
- Processing Medicare claims, private billing, payments and invoices.
- Managing incoming and outgoing correspondence.
- Responding to doctors' and team members' requests promptly.
- Maintaining patient confidentiality and following practice policies and procedures.
- Assisting with general administrative duties as required.

About You The successful applicant will have:




- A minimum of 2 years' experience in medical reception.
- Previous experience in a GP or medical practice environment.
- Best Practice software experience is highly desirable.
- Availability to work 30 hours or more per week.
- Flexibility to work across the GP Clinic and Urgent Care Clinic.
- Excellent communication and interpersonal skills.
- A friendly and professional telephone manner.
- Strong computer and administrative skills.
- The ability to multitask and prioritise effectively in a busy environment.
- Excellent attention to detail and patient confidentiality.
- The ability to work independently and as part of a team.
- A reliable, professional and patient-focused approach.

What We Offer
- Part-time employment with an established and growing medical group.
- 30+ hours per week.
- A supportive and friendly team environment.
- Opportunities for additional shifts where available.
- Experience working across both GP and Urgent Care settings.

How to Apply If you are an experienced Medical Receptionist seeking a part-time opportunity and can work flexibly across both clinics, we would love to hear from you.

Please include your preferred days, hours of availability and flexibility to work morning and afternoon shifts in your application.

Only applicants with relevant medical reception experience will be contacted.

Previous applicants need not re-apply.

Unsolicited referrals from recruitment agencies will not be accepted.

Please address your resume and cover letter to Jyothy and email your application to [email protected].

For more information about GP West Medical Group, please visit www.gpwest.com.au.

Pay: From $30.00 per hour

Work Location: In person

📌 Part-Time Medical Receptionist – Mundaring GP Super Clinic & Urgent Care Clinic
🏢 GP West
📍 Mundaring