Founded in 1968, HYTORC pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today’s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates.

We are proud to be recognised as the innovation leader in our industry, providing award-winning solutions to leading businesses globally. Our customers include SpaceX, GE, Tesla, Boeing and many more world-class companies. We proudly design and build our products in the USA.

General Purpose: The position plays a key role in supporting the day-to-day operations of the business by ensuring the efficient receipt, storage, picking, packing, dispatch, and movement of inventory. Reporting to the Operations Manager, you will work closely with customers, service technicians, and the sales team to ensure products, tooling, and equipment are delivered accurately and on time.

You will be responsible for maintaining inventory accuracy, processing incoming and outgoing shipments, preparing equipment for dispatch, and supporting warehouse and logistics activities. The role also involves providing a high standard of customer service through effective communication with both internal and external stakeholders.

In addition, you will assist with general operational and administrative tasks, helping to ensure the smooth and productive running of the branch while maintaining a safe, organised, and professional warehouse environment.





PRIMARY DUTIES & RESPONSIBILITIES

- Booking freight/logistics coordination using various platforms.
- Shipping and receiving of customer tools for service centre.
- Assistance with hire fleet orders from clients/sales agents.
- Load/unload delivery trucks using forklift.
- Complete monthly inventory cycle counts.
- Ensure that all procurement activities are compliant with company policies and regulations.
- Monitor inventory levels to ensure timely procurement of goods and services.
- Coordinate the delivery of goods and services and resolve any issues that may arise.
- Customer service support, liaising with clients.
- Providing overall administrative support to regional locations.

SKILLS & ATTRIBUTES

- Experience in a service or maintenance administration environment.
- The ability to support technicians and communicate effectively across various mediums from email to phone and via scheduling systems.
- Attention to detail and the ability to work under pressure to tight deadlines in fast paced environment.
- Computer literacy including use of Microsoft Office suite, word, excel, outlook, Dropbox & cloud-based systems
- An ability to prioritise jobs and the flexibility to multitask
- Exposure to a mechanical workshop environment would be advantageous
- Able to adapt quickly and work in a deadline driven environment
- Strong communication skills, able to work with various levels of staff and across departments
- Good organizational and administrative skills

📌 Procurement/Business Support Officer (Perth)
🏢 HYTORC
📍 Perth