About the role

You'll report directly to our Technical/Service Manager and be the person who keeps our installation and project work moving. Our technicians, customers, suppliers and office team will all rely on you to know where every job is up to and what happens next.

Key responsibilities

- Run our installation and project jobs from the first enquiry through to handover
- Team up with our service coordinator to share technicians and resources, so every job gets the right people at the right time
- Plan and schedule the people, parts and equipment each project needs
- Keep customers, technicians and the wider team in the loop, so nobody has to chase for an update
- Chase up quotes, supplier ETAs and outstanding tasks until they're done
- Keep job records accurate and complete so invoicing is smooth
- Work with sales, parts and warehouse to keep projects moving
- Spot problems early and raise them with the Service Manager before they become big ones

About you

- Excellent communication skills, confident on the phone and explicit in writing
- Organised,



with the ability to juggle multiple jobs and priorities at once
- A natural follower-upper who gets back to people and keeps promises
- Calm under pressure when a customer is waiting on a machine or an install date
- Proficient in Outlook, Excel and Word
- Previous experience in project coordination, scheduling or administration (construction, trades, equipment supply or field service is a plus)
- Experience with simPRO, Unleashed or similar job management software is a bonus, but we'll train the right person

About us We supply, install and service commercial laundry, laundromat and dry cleaning equipment across Australia. We're one of the country's most vertically integrated textile-care businesses, with machinery, installation, service, chemicals and in-house metalwork all under one roof. Our roots go back to the 1960s, and we're a growing business with branches in Sydney, Melbourne and Brisbane.

📌 Project Coordinator (Riverstone)
🏢 Australian Dry Cleaning and Laundry Supplies
📍 Riverstone