About us
Contact Group is proud to be a solely Tasmanian owned business employing Tasmanians and stimulating the Tasmanian economy.
Contact Group has evolved from the growth of our Contact Electrical businesses. The electrical industry is currently in a fast-paced innovative space with current advancements in current technology happening almost daily, as a result 12 divisions have been created that offers a diverse range of services to our customers.
Our workload is a mixture of industrial, commercial, and domestic. Our divisions include; Electrical, Maintenance & Essential Services, Fire Protection, Facilities & Maintenance, ICT, Communications Fibre & Data, AV, Security & CCTV, HVAC, HV, Renewable Energy & Generation and lastly, Automation.
The role
We’re looking for a professional, reliable Receptionist to provide friendly customer service and help our office run smoothly.
Reporting to the Office Manager, you’ll handle reception and enquiries while supporting the team with everyday administration.
Full Time / Part Time (Available for the right candidate)
Responsibilities include:
- Welcoming visitors and managing visitor sign-in.
- Answering calls, taking accurate messages and directing enquiries.
- Monitoring shared inboxes and following up requests.
- Preparing documents, maintaining records and entering data.
- Managing mail, deliveries, meeting room bookings and office supplies.
- Recording customer and service enquiries and passing them to the appropriate team.
- Supporting branch administration, including using AroFlo following training.
Successful applicant will have the following attributes:
- A friendly, professional manner and clear communication skills.
- Strong organisation and attention to detail.
- The ability to manage interruptions and competing priorities.
- Confidence using email, calendars, Microsoft Word and Excel.
- Reliability, discretion and respect for confidential information.
- A willingness to learn and work cooperatively with others.
Experience in reception, customer service or administration would be valuable. Experience in a trade or service business, familiarity with AroFlo, or a business qualification would also be an advantage.
Minimum requirements:
Essential:
- Clear verbal and written communication, a professional telephone manner and a customer-focused approach.
- Strong organisation, attention to detail and the ability to manage interruptions and competing priorities.
- Confidence using email, calendars, Microsoft Word and Excel, with the ability to learn new systems.
- Reliability, discretion, sound judgement and the ability to work independently and as part of a team.
Desirable:
- Experience in reception, customer service or office administration.
- Experience in a trade, construction or service business, and familiarity with AroFlo or similar job management software.
- Certificate II or III in Business, or a related qualification.
Salary Benefits
- Annual and personal leave
- Health and Wellbeing days
Interested applicants should apply by submitting a resume and cover letter or emailing HR at
[email protected]
Only candidates shortlisted for the next stage of the recruitment process will be contacted.
‘Contact Group Provides Industry Leading Wages and Working Conditions and we operate under an Industry Benchmark Enterprise Agreement’
📌 Receptionist (Hobart)
🏢 Contact Group
📍 Hobart