Barrington College is seeking a dedicated Student Services Administrator to join our team in Brisbane. This is a full-time position based at our Brisbane QLD 4000 campus. As Student Services Administrator, you will play a vital role in supporting the student experience and ensuring the smooth operation of our student services functions. This position is essential to our commitment to providing exceptional support to our diverse student body and maintaining the highest standards of service delivery across the college.
Key responsibilities
Process student enrolments, applications and admissions documentation in a timely and accurate manner
Provide administrative support to student services staff & trainers including scheduling appointments, managing databases and maintaining student records
Provide general administrative and reception support
Respond to student enquiries regarding enrolment, fees, academic requirements and college policies via phone, email and in person
Assist with the coordination of student orientation programs and induction events
Prepare and maintain accurate administrative records, reports and documentation in compliance with Barrington college policies and procedures
Support the organisation of student services events, workshops and seminars
Liaise with academic departments and external organisations to facilitate student support and progression
Assist with the collection and processing of student fees and payment information
Maintain confidentiality and handle sensitive student information with professionalism and discretion
What we're looking for
Proven experience in a student services role, RTO or CRICOS provider or administrative support role
Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
Excellent written and verbal communication skills with the ability to interact professionally with students, staff and external stakeholders
Proficiency in Microsoft Office applications and experience with student information systems or databases
Demonstrated customer service excellence with a genuine commitment to supporting student needs
Attention to detail and accuracy in administrative tasks and record keeping
Ability to work both independently and collaboratively within a team environment
Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism
Relevant administrative or business qualification is desirable but not essential; experience in a related field may be considered
What we offer
Barrington College is committed to creating a supportive and inclusive workplace where our staff can thrive. We offer competitive remuneration, professional development opportunities are available to support your career growth, and we foster a collaborative culture that values teamwork and innovation.
About us
Barrington College is a leading educational institution committed to delivering quality tertiary education and professional training to students across Qld and NSW. Our mission is to empower learners through creative programs, experienced educators and comprehensive student support services. We pride ourselves on fostering an inclusive learning environment where students from diverse backgrounds can succeed and achieve their academic and career aspirations. Our dedicated team is passionate about student success and committed to upholding the highest standards of education and customer service.
Apply now
If you are interested in joining Barrington College as a Student Services Administrator, please submit your application including a resume and cover letter. We look forward to hearing from you.
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