About the Division The Regulatory Operations Division oversees regulatory and compliance operations, including incident response, compliance monitoring and investigations. It is responsible for the approval of NDIS providers, suitability assessments and manages the national NDIS Worker Screening database. It uses a range of compliance and enforcement tools to support quality services and safeguarding of participants.

About this chance The Regulatory Compliance / Investigation Officer is responsible for undertaking reviews, site inspections, investigations, and compliance activities under direction of a Senior Regulatory Compliance / Investigation Officer or Assistant Director to ensure that providers and workers who have obligations under the NDIS Act are meeting those obligations and are held accountable. Enforcement professionals administer and enforce government and corporate regulations and standards.

In addition to filling the advertised vacancy, we intend to establish a merit pool for future vacancies should suitable candidates be identified through this recruitment process.

Duties may include, but are not limited to, the following:

- Conducting investigations and compliance activities, formal interviews, executing warrants, collecting / assessing / presenting evidence, information management / disclosure, undertaking site inspections and reviews into NDIS providers, workers and their response to issues of safety, well-being, and quality of support for people with disability.
- Use official notes to prepare compliance reports,



correspondence and briefing papers including recommendations and ensure that non-compliance issues are identified, recorded, and appropriately escalated.
- Liaising with other government agencies and stakeholders, sharing information to address quality and safeguarding risks associated with supports and services.

Please review the Candidate Information Pack for a full description of duties and other position requirements.

Qualifications

- Certificate IV in Government (Investigations), a degree in the field of law, policing, criminology, intelligence or equivalent, or
- Relevant experience that would meet the threshold for recognition of prior learning towards a relevant qualification and a willingness to obtain that qualification.

Authorised Person

- Willingness to undertake any necessary training as required pertaining to the exercising of powers as an Authorised Person under the Regulatory Powers (Standard Provisions) Act, 2014.

Travel

- Ability to undertake regular travel, sometimes at short notice, and to conduct site visits.
- Note that workplace adjustments can be provided to facilitate travel. Candidates can make further inquiries with the contact person for further information.

Pre-employment To be considered in this role, candidates will need to:

- Be an Australian Citizen, and
- Have a favorable National Police Check, and
- Have or be willing to obtain and maintain a Baseline Vetting security clearance. Should business need arise, be willing to obtain and maintain a Negative Vetting Level 1 or Negative Vetting Level 2 security clearance. See AGSVA website for more details; and
- Complete a NDIS Commission external influences and associations declaration form.

📌 Regulatory Compliance / Investigation Officer (Australia)
🏢 National Disability Insurance Scheme
📍 Australia