Oversee daily operations of the fast-food restaurant. Responsible for managing staff, ensuring effective service, and maintaining high standards of food quality, cleanliness, and customer satisfaction.
Key responsibilities
- Determine product mix, stock levels and service standards
- Formulate and implement purchasing and marketing policies, and set prices
- Manage inventory and ensure stock levels are maintained, placing orders as needed
- Monitor food preparation and cooking processes to ensure compliance with safety and quality standards
- Develop and implement strategies to increase sales, enhance customer satisfaction, and reduce costs
- Promote and advertise the establishment's goods and services
- Maintain records of stock levels and financial transactions
- Undertake budgeting for the establishment
- Address customer concerns, complaints, and inquiries promptly and professionally
- Supervise and lead a team of kitchen staff, front-of-house workers, and servers
About you
- Ensure compliance with health and safety regulations in the workplace