At Riskware, we help organisations create safer workplaces and better governance through innovative cloud software. Our platform is trusted by hundreds of organisations across Australia and New Zealand to manage risk, incidents, audits, compliance, safety and governance.
As we continue to grow, we're looking for a highly organised, energetic and customer-focused Sales Administrator / Internal Sales Coordinator to become the operational heartbeat of our Sales team.
This isn't your typical admin role.
You'll work closely with our Strategic Sales & New Business Manager to keep opportunities moving, generate leads and create an outstanding customer experience.
About the roleThis is a varied role where no two days are the same.
You'll support our new business sales team from initial enquiry through to contract execution while also helping generate new opportunities through outbound campaigns, events and customer engagement.
If you love organisation, enjoy speaking with people and want a pathway into software sales, this is an excellent prospect.
Key Responsibilities
Prepare proposals and quotations
Create and maintain opportunities within HubSpot CRM
Coordinate customer demonstrations
Schedule meetings for the New Business Manager
Prepare contracts and supporting documentation
Manage sales documentation and templates
Qualify inbound enquiries & book demonstrations for the New Business Manager
Follow up marketing campaigns & maintain prospect databases
Conduct research on target organisations
Generate weekly pipeline reports
Assist with tender submissions & coordinate documentation
Maintain response libraries & liaise with internal stakeholders
Coordinate trade shows and conferences while preparing promotional materials
Support customer events
Skills and experience
You'll thrive in this role if you are:
- Highly organised
- A natural communicator
- Confident on the phone
- Customer focused
- Proactive and self-motivated
- Able to juggle multiple priorities
- Detail orientated
- Comfortable learning new technology
Ideally, you'll have experience in:
- Sales Administration
- Internal Sales
- Customer Service
- Business Development Support
- CRM systems (HubSpot preferred but not essential)
- Microsoft Office Suite
- Tender coordination (desirable)
- Software or SaaS experience (desirable)
Product Site: https://www.riskware.com.au Company Site: http://pansoftware.com