About the role To perform guarding duties in accordance with StateGuard Standing Orders, site-specific instructions, contractual requirements and quality procedures. You will help provide a safe, secure and welcoming environment for patients, visitors, staff and contractors across hospital sites located within Melbourne's inner CBD. Pay will be in accordance with the Security Services Industry Award 2020.

Key responsibilities

- Deliver a high standard of security and customer service to patients, staff, visitors and contractors

- Conduct static guarding, foot patrols and other security duties as directed

- Maintain a professional, respectful and courteous approach at all times

- Support the achievement of site KPIs through reliable, responsive and high-quality service

- Ensure client security requirements and expectations are consistently met or exceeded

- Follow all site procedures, contractual obligations, policies and quality processes

- Work collaboratively with nursing staff,



hospital management and StateGuard leadership

- Demonstrate a strong work ethic, initiative and positive team attitude

About you

- Certificate II in Security Operations qualification

- Current First Aid certification

- Current Victorian driver licence

- Current Working with Children Check

- Willingness to meet vaccination and health-clearance requirements applicable to healthcare environments

- Minimum two years' experience in a comparable security role, specifically within a hospital or medical facility

- Demonstrated security guarding and crowd-management experience

- Current knowledge of Victorian legislation relevant to security officers

- Robust communication and customer-service skills

- Basic computer skills

- Physical fitness to conduct regular foot patrols

- Ability to remain calm, professional and respectful in challenging situations

📌 Security officer for health services (Melbourne)
🏢 StateGuard
📍 Melbourne