About the role The purpose of this role is to provide skilled pool servicing, maintenance and customer support to ensure customer pools remain safe, clean and operating efficiently.

The Pool

Technician is responsible for delivering exceptional customer service while maintaining pool water quality, equipment performance and compliance with all safety requirements.

Key responsibilities

- Attend scheduled customer service appointments

- Test and balance pool water chemistry, monitoring and adjusting chlorine, pH, alkalinity and other water parameters

- Clean, skim, vacuum and brush pools as required

- Inspect pumps, filters, chlorinators, heaters and associated equipment

- Check filter pressures and operating performance

- Inspect pipework, valves and connections for leaks

- Perform routine preventative maintenance activities and complete authorised minor repairs and adjustments

- Attend customer handovers and orientation sessions, explaining pool operation and water care requirements

- Complete service reports following each customer visit, recording water testing results and chemical usage





- Maintain service vehicles in a clean and organised condition and monitor chemical, consumable and spare-part inventory levels

- Supervisor responsibilities, including pre-beam checks, site inspections and managing pool installations.

About you

- Previous experience in pool servicing, pool maintenance, plumbing, trade service or related field preferred

- Sound understanding of pool water chemistry and testing procedures

- Ability to diagnose and resolve pool equipment issues

- Strong customer service and communication skills

- Ability to work independently and effectively manage daily schedules

- Basic mechanical aptitude and problem-solving skills

- Competent computer and mobile device skills

- Current unrestricted Driver's Licence

- Ability to perform physical work including lifting, carrying, bending and working outdoors in varying weather conditions

- Demonstrated commitment to workplace health and safety

📌 Senior Pool Service Technician/Supervisor (Plympton Park)
🏢 Freedom Pools
📍 Plympton Park