About the Division The Regulatory Operations Division oversees regulatory and compliance operations, including incident response, compliance monitoring and investigations. It is responsible for the approval of providers, suitability assessments and manages the national Worker Screening database. It uses a range of compliance and enforcement tools to support quality services and safeguarding of participants.

About this prospect

Reporting to an Assistant Director and under broad guidance, the Senior Regulatory Compliance / Investigation Officer will be responsible for undertaking or leading investigation, reviews, and compliance activities to ensure NDIS providers and workers are meeting their obligations under the NDIS Act.

This role will use the full range of compliance and enforcement powers under the NDIS Act and Regulatory Powers Act to address provider and worker non-compliance and uphold the rights of, and promote the health, safety, and wellbeing of, people with disability receiving supports and services. Enforcement professionals administer and enforce government and corporate regulations and standards.

In addition to filling the advertised vacancy, we intend to establish a merit pool for future vacancies should suitable candidates be identified through this recruitment process.

Duties may include, but are not limited to, the following:

- Conducting investigations and compliance activities, formal interviews, executing warrants, collecting / assessing / presenting evidence, information management / disclosure, undertaking inspections and reviews into disability service providers, disability support workers and their response to issues of safety, well-being, and quality of support services for people with disability.




- Utilising highly developed written communication skills to prepare and deliver briefs and reports on complex matters to ensure that non-compliance issues are identified, recorded, and addressed.
- Work with providers and workers to ensure they understand their obligations and where non-compliance has occurred, take the appropriate action to address issues and risks in a timely, efficient, and effective manner.

Please review the Candidate Information Pack for a full description of duties and other position requirements.

Qualifications

- Certificate IV in Government (Investigations), a degree in the field of law, policing, criminology, intelligence or equivalent, or
- Relevant experience that would meet the threshold for recognition of prior learning towards a relevant qualification and a willingness to obtain that qualification.

Authorised Person

- Willingness to undertake any necessary training as required pertaining to the exercising of powers as an Authorised Person under the Regulatory Powers (Standard Provisions) Act, 2014.

Travel

- Ability to undertake regular travel, sometimes at short notice, and to conduct site visits.

Note that workplace adjustments can be provided to facilitate travel. Candidates can make further inquiries with the contact person for further information.

Pre-employment To be considered in this role, candidates will need to:

- Be an Australian Citizen, and
- Have a favorable National Police Check, and
- Have or be willing to obtain and maintain a Baseline Vetting security clearance. Should business need arise, be willing to obtain and maintain a Negative Vetting Level 1 or Negative Vetting Level 2 security clearance. See AGSVA website for more details Security | Sectors | Defence; and
- Complete a NDIS Commission external influences and associations declaration form.

📌 Senior Regulatory Compliance / Investigation Officer (Australia)
🏢 National Disability Insurance Scheme
📍 Australia