EBOS Group in Melbourne's Docklands is seeking an experienced ITSM leader to drive major incident, problem and change management. You will coordinate responses, lead post-incident reviews, and drive continual service improvement across the technology estate.
You will govern CAB, manage risk and stakeholder communications, and mentor Incident, Problem and Change Managers to raise process maturity. This full time role operates in a 24/7 on-call environment within Core Technology Services.