About the role An opportunity exists for a dynamic, well organised, and patient focused person to join our team in the role of Medical Receptionist at a privately owned specialist dermatology facility located in Yokine. This is a part time position (1 day per week), including AL and sick cover when required.

Key responsibilities

- Provide administrative support to the Dermatologists and other staff

- Open and close the practice and maintain the practice setting to a high standard including ensuring the consulting rooms are well prepared

- Provision of exceptional patient care that extends past the patient and to their support network as well

- Correspond with patients to arrange appointment details/changes, referrals and test requirements

- Contact external parties to follow up on outstanding results or details as requested

- Ensure patients are fully informed of all costs/fees and the payment timeline

- Process patient accounts

- File and scan as required and mail dispatch





- Type medical letters and doctor's dictation from a digital system with a high level of accuracy as requested

- Provide support to the Practice Manager as required

About you

- Must have 2 years minimum experience in a similar Medical Reception role

- Must have proven skills in face-to-face patient management

- Ideally have a sound knowledge of practice management software (preferably Genie)

- Must be mature, professional, and empathetic in all your dealings

- Must be well presented, highly reliable and be a positive contributor

- Must be able to efficiently multitask whilst being flexible and adaptable

- Must be highly organised with a high attention to detail including diary, phone calls, email, and bookings

- Provide quality and timely administrative support

- Have experience in processing accounts

📌 Specialist Practice Medical Receptionist (Yokine)
🏢 Royal Street Dermatology
📍 Yokine