One of our leading federal govt clients is seeking to engage Support Field Infrastructure Engineer -Brisbane and Adelaide

Please note Candidates must have a Baseline security clearance

Initial contract duration-8 months

Extension term-24 months

Experience level-APS6

Location of work-Canberra-Hybrid

Key duties and responsibilities The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

- Providing technical advice and guidance to project teams, business representatives;
- Identifying and implementing service improvements that enhance reliability, security, supportability, operational efficiency and user experience;
- Ensuring all project deliverables are completed in line with the Department’s timeframe;
- Working with Project Managers to define and schedule deliverables;
- Identifying risks, issues and opportunities for the business;
- Coordinating and delivering projects and technical activities;
- Coordinating and implementing infrastructure changes;
- Lead major incident responses and recovery activities;
- Troubleshooting of complex technical issues;
- Conducting and analysing root cause of critical incidents;
- Scheduling and managing tasks;
- Review and approve technical change activities.

The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:
- Oversee rack allocation;
- Power utilisation,
- Cabling
- Infrastructure architecture and operational design;
- Technical standards and operational procedures;

Technical skills Experience in any of the following technologies would be advantageous:

· ITIL Foundation or higher;

· Microsoft certifications;

· Cisco certifications;

· Data centre facilities;

· ICT infrastructure;

· Technical writing and drafting i.e. AutoCAD and Visio

Essential criteria





- 1.Availability management level 4: Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation.
- 2.IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures.
- 3.Problem management level 3: Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
- 4.Programming/software development level 2: Designs, codes, verifies, tests, documents, amends and refactors straightforward programs/scripts. Applies agreed standards and tools to achieve a well-engineered result.
- 5.Systems design level 4: Designs system components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
- 6.Systems installation and removal level 4: Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.

Desirable criteria

- 1.Demonstrated experience in coordinating resources and accurate recording of effort.
- 2.Demonstrated experience in producing technical documentation and data centre management or ICT infrastructure support.
- 3.Proven ability to work within a structured ICT and project management governance framework and deliver results that adhere to relevant Commonwealth standards and policies.
- 4.Experience with design and delivery of ICT infrastructure projects, data centre and equivalent spaces.

If you would like to apply for the above role, then please send y our updated resume with Cover Let ter to [email protected] m.au

📌 Support Field Infrastructure Engineer/Data centre management -Brisbane and Adelaide
🏢 IT Alliance Australia
📍 Brisbane